Eddy Chavarria | Page 2

The team at Lexus has a strong regard for my time and has always made accommodations to make sure I am satisfied. I always feel I am valued!!! always made accommodations to make sure I am satisfied. I always feel I am valued!!! More

by MOMOYASHIMA Verified Customer Verified Customer

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Eddy Chavarria is the best service adviser I've ever had, at Lexus or anywhere else! Knowledgeable and always willing to discuss my service needs...in detail. at Lexus or anywhere else! Knowledgeable and always willing to discuss my service needs...in detail. More

by RROMANS Verified Customer Verified Customer

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Excellent and professional service. I’ve been a customer for over 10 years and Eddy Chavarria and the service team continue to perform beyond expectation for over 10 years and Eddy Chavarria and the service team continue to perform beyond expectation More

by LEVINEB Verified Customer Verified Customer

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Mr.James Palmer was really helpful and he walked me through my car very professionally and he kept me updated on my car everyday. Very happy through my car very professionally and he kept me updated on my car everyday. Very happy More

by ARIANESKANDARI Verified Customer Verified Customer

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Eddie was awesome. Super easy to work with and responsive! He was eager to help in every way. Service was done very quickly as well! responsive! He was eager to help in every way. Service was done very quickly as well! More

by nataliedo Verified Customer Verified Customer

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Eddy Chavarria I had a bad experience buying my car, but boy, the service department, and particularly Eddy, has been amazing. Anytime something has gone wrong (or I had a bad experience buying my car, but boy, the service department, and particularly Eddy, has been amazing. Anytime something has gone wrong (or I think it has--like the time I couldn't figure out that how to get into the gas tank because I locked the car...) he was there to help. Appointment or just drive in--he was incredible about taking care of me. More

by MARCY.STRAUSS Verified Customer Verified Customer

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The service was great. They explained what they will do and how long would it take and offered it right back. The timing was excellent and how long would it take and offered it right back. The timing was excellent More

by NKKMD Verified Customer Verified Customer

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Eddy was so helpful and communicative. He is a true asset to Jim Falk and deserves a raise and promotion. Told me just what I needed, just how long it would take, when my car was ready, etc. to Jim Falk and deserves a raise and promotion. Told me just what I needed, just how long it would take, when my car was ready, etc. More

by jchodorow Verified Customer Verified Customer

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SERVICE AND CARE. The service was performed in a very timely manner and handled with extreme courtesy which is a continuous standard at Jim Falk Lexus. I would buy an The service was performed in a very timely manner and handled with extreme courtesy which is a continuous standard at Jim Falk Lexus. I would buy another car at Jim Falk Lexus just to receive the high quality maintenance and hospitality. More

by petermaxhubner Verified Customer Verified Customer

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Lexus used to be THE BEST in customer service. Now? Not so much. Even the cashier/loaner dept was dismissive. I felt very nickeled and dimed, and I left feeling bummed out that I didn’t get the great servi so much. Even the cashier/loaner dept was dismissive. I felt very nickeled and dimed, and I left feeling bummed out that I didn’t get the great service that brought me to Lexus (from Mercedes) in the first place. This will probably be my last Lexus. More

by erinb Verified Customer Verified Customer

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