Eddy Chavarria | Page 4

Great service I brought my car in for a it's regular maintenance. My family all owns Lexus's and we always see Eddie their. I got a loaner car for the day, and go I brought my car in for a it's regular maintenance. My family all owns Lexus's and we always see Eddie their. I got a loaner car for the day, and got updates throughout the day letting me know what the status was. Eddie is very professional, and courteous, and made the whole process smooth. My car is running great, and my family and I will continue to bring our cars here because of the service is great. More

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The only place I'll trust with my car. Eddy has taken great care of my IS 350 and once again I had a spectacular experience. Since I had major repairs on an older vehicle, Eddy took time to Eddy has taken great care of my IS 350 and once again I had a spectacular experience. Since I had major repairs on an older vehicle, Eddy took time to walk me through my options. I had a loaner waiting for me so there was no inconvenience to my schedule. The service center is bright and comfortable, with coffee and muffins to enjoy during the short time I waited. More

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Service experience I had a very good experience. i was able to get in and out easily. Everything was explained to me thoroughly. I was kept apprised if the progress in m I had a very good experience. i was able to get in and out easily. Everything was explained to me thoroughly. I was kept apprised if the progress in my car. It was done timely. I was able to get a loaner car. When I returned my car was waiting for me. He price was reasonable- everything the car needed was done, but nothing tacked on that the car didn’t need. Eddy is fabulous! He us friendly, professional and very efficient More

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Service manager Eddie C is the best very helpful customer service I have been dealing with him for several years now and we love his style he has a great manager Eddie C is the best very helpful customer service I have been dealing with him for several years now and we love his style he has a great team and it starts from the top Wish there were more people like him Dan More

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Oil change and inspection Eddy Chavarria is an absolute professional. He is a pleasure to deal with, prompt, attentive and always reasonable. He has been taking care of my L Eddy Chavarria is an absolute professional. He is a pleasure to deal with, prompt, attentive and always reasonable. He has been taking care of my Lexus for 8 years now and has never failed me. More

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A oil change and inspection Mr chavarria is a very knowledge the lexus services and a very nice to the customer because he makes sure that the customer needs are first. he mak Mr chavarria is a very knowledge the lexus services and a very nice to the customer because he makes sure that the customer needs are first. he make sure that the problem is resolves, also lets you know what is needed with other problems for your next services on your car. I am very satisfied with him. More

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Jim Falk Lexus Service Department I am on my 4th Lexus with Jim Falk Lexus. Eddy Chavarria, in your Service is EVERYTHING and more. He is so much of the reason I remain a loyal Jim I am on my 4th Lexus with Jim Falk Lexus. Eddy Chavarria, in your Service is EVERYTHING and more. He is so much of the reason I remain a loyal Jim Falk customer. He is always available by phone, easy to get an appointment, resolves problems in very timely turn-around, you get the feeling he is interested in putting the customer first and making them happy & satisfied. His vehicle knowledge is on point, even with new features. I can count on him and his word. He does not push unnecessary work and tries to get his best pricing. He is definitely a prize employee. Happy to be working with him when needed. Thank you, EDDY. More

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Dirty return My only experience of Lexus service was Kuni Lexus in Denver CO. My set is at BH LEXUS was professional like any other car agency. Nothing special. An My only experience of Lexus service was Kuni Lexus in Denver CO. My set is at BH LEXUS was professional like any other car agency. Nothing special. And my car was washed and not clean, inside or out. There was no pride in the job. I was treated like an honored guest when I had service in Denver by Kuni Lexus, My car was returned as a new looking vehicle. Maybe LA area Lexus dealerships are not like those in other states. More

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Service Eddy is trustworthy, reliable and always provides excellent customer service. He is knowledgeable about the needs of all three of our Lexus vehicles ( Eddy is trustworthy, reliable and always provides excellent customer service. He is knowledgeable about the needs of all three of our Lexus vehicles (ES350, GS350, & RX350). He's attentive to any issues I may be having with either car. My last visit was a scheduled maintenance for the RX. He also addressed the problem I was having with my voice command by having his team do a diagnostic check. He is my "go to" person whenever I have my cars serviced. More

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Good job Good work but very expensive. Nice, relatively new facility. Eddie was great. Quick in and out. Good, clean, comfortable loaner. Cashier was competent Good work but very expensive. Nice, relatively new facility. Eddie was great. Quick in and out. Good, clean, comfortable loaner. Cashier was competent and pleasant. More

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