Eddy Cooke
Eddy Cooke at Lost Pines Toyota

Eddy Cooke | Page 8

Fixed Ops Director

Lost Pines Toyota

806 Texas 71 W
Bastrop, TX 78602

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4.5
96 Reviews
4.5

96 Reviews

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96 Reviews of Eddy Cooke

January 31, 2024

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My service was handled in a very prompt and professional manner. I will continue to use Lost Pines for service for my RAV 4. Thank you. More

by tateltow
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Recommend Dealer
Yes
Jan 31, 2024

Lost Pines Toyota responded

Thank you so much for your glowing review! We're thrilled to hear that your experience at Lost Pines Toyota Service Center was prompt and professional. Our team works hard to ensure every customer receives top-notch service, and we're delighted to know we hit the mark with you. We look forward to serving you and your RAV4 in the future. If you ever need anything, don't hesitate to reach out. Thanks again for choosing Lost Pines Toyota!

January 27, 2024

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Very satisfied with the service. it is good to not have to drive into Austin to service our vehicle More

by rjohnson026
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Recommend Dealer
Yes
Jan 29, 2024

Lost Pines Toyota responded

Thank you for the wonderful review! We're delighted to hear that you had a satisfying experience at the Lost Pines Toyota Service Center, and we're thrilled to provide convenient service closer to home. Eddy Cooke and the entire team are dedicated to ensuring that your vehicle receives top-notch care without the hassle of traveling into Austin. We appreciate your trust in us and look forward to serving you again for all your automotive needs!

January 11, 2024

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I had been there before and loved them so much I decided to have some more things taken care of. To make a long story short I had a major issue getting trying to make an appt. online which left me extremely More

by sindey
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Recommend Dealer
Yes

Other Employees Tagged: Thynthia Felici

Jan 11, 2024

Lost Pines Toyota responded

Thank you so much for taking the time to share your experience with the Lost Pines Toyota Service Center! We truly appreciate your continued trust and loyalty. We sincerely apologize for the inconvenience you faced while trying to schedule your appointment online, and we're grateful that you brought it to our attention. We understand how frustrating such situations can be, and we're committed to providing a seamless and stress-free experience for our customers. It's wonderful to hear that Eddy Cooke was able to promptly address the issue and ensure that your appointment was scheduled for the day and time you preferred. Our team strives to deliver exceptional service, and we're thrilled that you found the service efficient, friendly, and up to your expectations. We're grateful for your understanding and patience, and we look forward to continuing to meet and exceed your automotive service needs in the future. If you ever have any further feedback or questions, please don't hesitate to reach out. Thank you again for choosing Lost Pines Toyota Service Center!

January 10, 2024

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The customer service was immediate, and the attendant provided superb customer service. He informed me how long it would take, and I decided to wait in one of the lounge areas. Overall, the service was d More

by Gray Ghost
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Recommend Dealer
Yes
Jan 10, 2024

Lost Pines Toyota responded

We're thrilled to hear about your fantastic experience at Lost Pines Toyota Service Center! Providing immediate and superb customer service is what we strive for, and it's wonderful to know that our team delivered. We understand the value of your time, and we're delighted that the service was completed promptly, surpassing your expectations for waiting time. It's great to hear that our service attendant not only took care of your vehicle but also provided insight into future maintenance options. Thank you for choosing us, and we look forward to assisting you with your automotive needs in the future!

January 10, 2024

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It is Ok. Xxx xxx xxx xxx xxx 😚 x 😙 x 😘 x 😽 x 😗 x 😚 x 😽 x More

by Garcia
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Recommend Dealer
Yes

December 07, 2023

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Quick, professional service. Was in and out quickly. kept updated on progress. Clean with nice decor to look at. More

by Sommermomma
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Recommend Dealer
Yes

Other Employees Tagged: Chad Julius

Dec 07, 2023

Lost Pines Toyota responded

Absolutely thrilled to hear you had such a positive experience at Lost Pines Toyota Service Center! We take pride in providing efficient, professional service while keeping our customers informed every step of the way. Thank you for highlighting our commitment to a clean environment with Christmas decorations – we believe a comfortable atmosphere adds to the overall experience. We look forward to serving you again in the future!

December 02, 2023

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It’s always a pleasure to see Eddy when I come in. He actually knows me and my car and greats me. Thanks for taking care of me Charles More

by charles.brading
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Recommend Dealer
Yes
Dec 04, 2023

Lost Pines Toyota responded

That's fantastic to hear! Eddy is indeed a gem in our service center, and knowing our customers personally is something we value highly. We're delighted to have taken care of you and your car, and we'll be here whenever you need us. Thank you for the wonderful review!

November 21, 2023

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Very friendly staff. I felt well informed about the process and the suggested maintenance without feeling pressured to do so. Completed in a timely manner even without an More

by William
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Recommend Dealer
Yes

Other Employees Tagged: Chad Julius , Damien Winston

October 21, 2023

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Nate was great. Kept me informed during the entire process and was very courteous and professional. More

by Double Dub
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Recommend Dealer
Yes
Oct 21, 2023

Double Dub responded

Great service and professionalism from the entire crew at Lost Pines Toyota.

October 21, 2023

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I know they will take care of my car every time! Staff and management are both great. More

by Shellan30
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Recommend Dealer
Yes