I am writing to express my deepest gratitude for the
extraordinary kindness and support you extended to my daughter Annika Agnihotri and her friends during a recent challenging situation.
My daughter
extraordinary kindness and support you extended to my daughter Annika Agnihotri and her friends during a recent challenging situation.
My daughter, on her way to Galveston from UT Austin for a competition, encountered car trouble, leaving her stranded on the highway in the evening. As a parent, my foremost concern was her safety and well-being. With auto shops closing down and no immediate help in sight, our worries escalated.
Lost Pines Toyota, however, emerged as a beacon of hope. Not only did you swiftly attend to her car trouble, but you also went above and beyond by fixing it in an unbelievably short span of time. Your efficient service ensured that my daughter and her friends could resume their journey to Galveston without further delay, alleviating their stress and ensuring they reached their destination safely.
Moreover, your exemplary treatment of them during such a stressful time did not go unnoticed. The compassion and care you showed were truly touching, providing them with much-needed comfort and reassurance.
In particular, I would like to extend a special thank you to Eddy Cooke for his kind words to my daughter. His heartfelt remark, "you remind me of my daughter," speaks volumes about the genuine empathy and compassion he embodies. Eddy's actions exemplify true heroism, and I am deeply moved by his pure-hearted kindness.
To Eddy's daughter, if you ever come across this message, please know that your father is a true HERO. His selfless acts of kindness have made a profound impact on our lives, and I am immensely grateful for his unwavering support and compassion.
Once again, thank you to the entire Lost Pines Toyota team for your exceptional service and for going above and beyond to assist my daughter and her friends in their time of need. Your kindness will always be remembered and cherished.
With heartfelt gratitude,
Ashutosh Agnihotri
Dallas, TX
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by Ash Agnihotri
Service Price Transparency
Apr 10, 2024 -
Lost Pines Toyota responded
Dear Mr. Agnihotri,
Thank you deeply for your heartfelt and touching review. It was truly our privilege to assist your daughter Annika and her friends during their challenging situation on the highway. We understand how worrying it can be for parents when their loved ones encounter car trouble, especially when far from home.
At Lost Pines Toyota, ensuring the safety and well-being of our customers is our top priority. We're immensely grateful for your recognition of our swift and efficient service, as well as the compassion and care extended to Annika and her friends. It brings us great joy to know that our efforts helped alleviate their stress and enabled them to continue their journey safely to Galveston.
We deeply appreciate your special acknowledgment of Eddy Cooke's kindness and empathy. Eddy embodies the values of compassion and selflessness that we hold dear at Lost Pines Toyota, and we're proud to have him on our team. Your message will undoubtedly mean the world to him and serve as a testament to his character.
Thank you once again for entrusting us with Annika's care, and for taking the time to share your experience with us. Should you or your family ever require assistance in the future, please don't hesitate to reach out. We're here for you.
With heartfelt gratitude,
The Lost Pines Toyota Team
Grateful for super service and quality work performed by
an amazing master mechanic.
Thank you!
an amazing master mechanic.
Thank you!
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by cgsunflower
Service Price Transparency
Best service I have received from any car company
dealership will come back for more services
dealership will come back for more services
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by Hector
Service Price Transparency
The service department at lost pines Toyota is superb.
Kind, communicative, helpful, and most importantly knowledgeable.
Kind, communicative, helpful, and most importantly knowledgeable.
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by Sueanna38
Service Price Transparency
Great service, everyone is friendly.
Facility is always clean and welcoming. Trustworthy work and advice.
Facility is always clean and welcoming. Trustworthy work and advice.
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by angelagoscyouhill
Service Price Transparency
I got an appointment quickly.
When I arrived my truck was taken back immediately and was finished before projected time. I would definitely recommend
When I arrived my truck was taken back immediately and was finished before projected time. I would definitely recommend
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by JR
Service Price Transparency
Everyone is so kings & helpful.
I really appreciate the service I get when I take my car in to lost pines Toyota.
I really appreciate the service I get when I take my car in to lost pines Toyota.
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by Bethwexler88
Service Price Transparency
Other Employees Tagged:
Damien Winston, Mark
Had scheduled appt was taken in at appointed time and was
done within hour and half and on my way.
done within hour and half and on my way.
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by kimberlyreyna60
Service Price Transparency
Other Employees Tagged:
Nathan.
My service was handled in a very prompt and professional
manner. I will continue to use Lost Pines for service for my RAV 4. Thank you.
manner. I will continue to use Lost Pines for service for my RAV 4. Thank you.
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by tateltow
Service Price Transparency
Jan 31, 2024 -
Lost Pines Toyota responded
Thank you so much for your glowing review! We're thrilled to hear that your experience at Lost Pines Toyota Service Center was prompt and professional. Our team works hard to ensure every customer receives top-notch service, and we're delighted to know we hit the mark with you. We look forward to serving you and your RAV4 in the future. If you ever need anything, don't hesitate to reach out. Thanks again for choosing Lost Pines Toyota!
Very satisfied with the service.
it is good to not have to drive into Austin to service our vehicle
it is good to not have to drive into Austin to service our vehicle
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by rjohnson026
Service Price Transparency
Jan 29, 2024 -
Lost Pines Toyota responded
Thank you for the wonderful review! We're delighted to hear that you had a satisfying experience at the Lost Pines Toyota Service Center, and we're thrilled to provide convenient service closer to home. Eddy Cooke and the entire team are dedicated to ensuring that your vehicle receives top-notch care without the hassle of traveling into Austin. We appreciate your trust in us and look forward to serving you again for all your automotive needs!
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