Eddy Crespo | Page 7

While the poc was friendly and accommodating, the mechanics kept my car for 3 hours in order to tell me that they refused to complete a 5 minute job of adjusting a screw that would align my trunk. mechanics kept my car for 3 hours in order to tell me that they refused to complete a 5 minute job of adjusting a screw that would align my trunk. More

by assmoly Verified Customer Verified Customer

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Very good service pleasant staff clean place nice waiting area comfortable place to sit and relax. area comfortable place to sit and relax. More

by ddelpilar Verified Customer Verified Customer

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Expensive and took forever. Then forgot to do the coolant flush and had to put my truck in express. $400 later and couldn't run it through the wash for me. Then forgot to do the coolant flush and had to put my truck in express. $400 later and couldn't run it through the wash for me. More

by Threeofakind143 Verified Customer Verified Customer

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Mike jumped in to help after 10 minutes. Service is slow and inattentive at best Service is slow and inattentive at best More

by phelan.jeff4 Verified Customer Verified Customer

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Very pleased quick efficient it was my first time there but I will be back for service but I will be back for service More

by janjplayer Verified Customer Verified Customer

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Went for oil change on 6/13/25 after hour they said my car is ready but need to schedule appt for recall on vehicle and for that they will get me rental vehicle and he will keep work order till then, got car is ready but need to schedule appt for recall on vehicle and for that they will get me rental vehicle and he will keep work order till then, got home and my oil was still on same % . Eddy was supposed to schedule rental for 6/17/25 with pick up time 1:30pm . When i called on 6/17/25 to confirm vehicle will be ready since I have to take off of work there was nothing on schedule and I was told someone will call me. I got text msg on 5/20/25 from Eddy that they are still working on scheduling rental for me. No response from anyone when I asked about why no one called me on 17th when he originally supposed to schedule drop off and pick up and what happened to the oil change. It is 7/3/2025 and still no one called me to schedule appointment . No one to answer on oil change but they sure used my FlexCare vehicle protection for the oil change fee. More

by firmutrazim Verified Customer Verified Customer

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I’ll say that all the staff really helped me with my truck I appreciate them all and whoever was hands on with my truck and as well in the inside it was a frustrating moment but I appreciate them all fo truck I appreciate them all and whoever was hands on with my truck and as well in the inside it was a frustrating moment but I appreciate them all for keeping posted as well thank you to everyone More

by kamilagaspar1234 Verified Customer Verified Customer

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My service advisor took great care of me. I hope this type of service continues in the future. I hope this type of service continues in the future. More

by Jtrempe Verified Customer Verified Customer

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Eddie was pleasant, professional, easy to work with. Excellent experience. I will ask for Eddie whenever I need service. Excellent experience. I will ask for Eddie whenever I need service. More

by pumpkin616lw Verified Customer Verified Customer

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The experience was awful. I bought the truck and when I was test driving it the tire was low, they neglected to check the tire for any nails in it. So 2 days later I had to co I bought the truck and when I was test driving it the tire was low, they neglected to check the tire for any nails in it. So 2 days later I had to come back when the tire was low again. I also asked for the decal to be removed, an hour later after they took the truck back I was told the person who removes them isn't in and to come back, they would reach out. They never reached out so I have to go back in when I get off work, to probably wait another 3 hours for my decal. Horrible experience so far after getting the truck More

by ascott1298 Verified Customer Verified Customer

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