Eddy Del-Cid

Dropped off car Friday night for service Saturday morning. Had to call to confirm the car was recieved and was being worked on, which it wasn't. Required AC diagnostics which could notbhave been do morning. Had to call to confirm the car was recieved and was being worked on, which it wasn't. Required AC diagnostics which could notbhave been done on a Saturday, but was not communicated until I brought up the issues. Lack of communication is an issue. They did work to get the car serviced once I expressed concerns, but have to come back again for the AC work. They rotsted the tires and now I am missing a hubcap. The online appointments did not relay what work could or couldn't be done on a Saturday and it set me up with a representative would was not scheduled to work the day I brought it in. Will be sure to never use the online appointment and always calk in the future. More

by BRIANSTF Verified Customer Verified Customer

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The guy ED was very helpful with explaining and answering questions, even though my situation was not resolved and their was nothing they could’ve done to get my car fixed because not all dealers are related questions, even though my situation was not resolved and their was nothing they could’ve done to get my car fixed because not all dealers are related because they have the same name so pines, Miami lakes and Lorenzo are a total different family More

by Bella_n2013 Verified Customer Verified Customer

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Customer service and accommodation was awesome! I have been referring everyone I knew that was interested in buying a car. I have been referring everyone I knew that was interested in buying a car. More

by moreland_cassandra Verified Customer Verified Customer

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Very attentive and sincere people. Dedícated to the Job. They delivered a clean car. Good coffe. Thank you Dedícated to the Job. They delivered a clean car. Good coffe. Thank you More

by adrian305 Verified Customer Verified Customer

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Service Advisors plus shop technicians are excellent as is Parts Department personnel. Prices are fair and I’m always satisfied! is Parts Department personnel. Prices are fair and I’m always satisfied! More

by Spokane Verified Customer Verified Customer

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Service is always top notch at Lorenzo Nissan. From the sales floor to the service department. Great dealership with great people. From the sales floor to the service department. Great dealership with great people. More

by balcazarp Verified Customer Verified Customer

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Friendly staff, very professional. My vehicle was completed and washed very quickly. Highly recommend. Thanks! My vehicle was completed and washed very quickly. Highly recommend. Thanks! More

by Lawrence.rowe Verified Customer Verified Customer

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The staff at the intake were very friendly. Junior was very helpful and informative. Thank you Junior was very helpful and informative. Thank you More

by Mabon Verified Customer Verified Customer

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Ever since starting to work for the Lorenzo team, everyone in every department has been nothing but kind! Everyone is willing to give a helping hand and thats what makes this dealership great! everyone in every department has been nothing but kind! Everyone is willing to give a helping hand and thats what makes this dealership great! More

by ERISMANCAVAN Verified Customer Verified Customer

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Este consesionario es la mejor opcion porque tienen muy buena atención al cliente y servicio personalizado , estoy muy agradecido y sin pensarlo los recomiendo buena atención al cliente y servicio personalizado , estoy muy agradecido y sin pensarlo los recomiendo More

by Greivin Rodríguez Verified Customer Verified Customer

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