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Edgar Chaparro
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Edgar Chaparro | Page 18
Product Specialist
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
177 Reviews
Languages Spoken
Spanish
177 Reviews
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177 Reviews of Edgar Chaparro
June 25, 2020
The service was exceptional. I would definitely recommend Lexus of Pembroke pines to close friends and family; generally anyone who asks me, I plan on recommending Lexus of Pembroke pines. Keep up the great Lexus of Pembroke pines to close friends and family; generally anyone who asks me, I plan on recommending Lexus of Pembroke pines. Keep up the great work! More
by JIANSONG1022
Verified CustomerOther Employees Tagged: Michele Alter, Mike Banko, Fred Carey, Julio Arango, Cesar Baez, Yomar Contreras, Tom Abrahams , Jason Acosta, Stella Belizaire
Helpful 
June 16, 2020
Excellent Service! I had to bring my Lexus in as at highway speeds it was not riding smoothly. I determined myself that it could have been due to a high speed balance. I had to bring my Lexus in as at highway speeds it was not riding smoothly. I determined myself that it could have been due to a high speed balance. When i brought the car in i was greeted and taken care of by a service tech and introduced to Melissa Ho who asked and listened to what i had to say about the issue. Sure enough that was all it was as confirmed by her and I was all set and on my way. Excellent experience. More
by GZILLO1
Other Employees Tagged: Mike Banko , Maggie Marinova, Melissa Ho
June 12, 2020
Horrible Follow Up from Selling We purchased a used vehicle from Edgar; it was not the best experience. His lack of follow up to client was horrible. After purchasing the vehicle u We purchased a used vehicle from Edgar; it was not the best experience. His lack of follow up to client was horrible. After purchasing the vehicle upon arriving at our home (15 minutes later) we noticed that one of the tail lights had a crack in it. We immediately called Edgar, it took over a week and only due to my calls and texts for Edgar to schedule an appointment. We had be given two key fobs for the vehicle; noticing one of them was not working we text him the same evening that we called out the tail light. We told him we would replace the battery, but it did not work. We realized that the two key fobs were different. When we called Edgar, he told us "you can pay for a replacement" I will give you my key guys number. This was clearly a mistake on his or the dealership; and we insisted that he needed to speak with someone to make it right. This went on for over three months, Edgar promising to follow up then no resolution. He even stated in one of his texts that he promised, he was not giving us the run around. We finally went to the dealership in person, we asked to speak with the Dealership Manager who was not working so we spoke with Andre Armani, who resolved the issue immediately. He clearly did not inspect the vehicle / key fobs prior to us driving away. Edgar lacked follow up on the entire "after" experience, which is equally important as the selling experience. More
by Dianna Corpus
Other Employees Tagged: Andre Armani
May 31, 2020
Very good, awesome communication and very helpful!. They always look out for the customer and the customers needs. Very professional and on point. Overall excellent experience :) always look out for the customer and the customers needs. Very professional and on point. Overall excellent experience :) More
by Ragnar
Other Employees Tagged: Jaasiel Lacayo
May 27, 2020
Edgar was very nice to work with, he was very thoughtful, thorough and gave us excellent care. He was so patient as my husband and I reviewed and decided on our purchase. thorough and gave us excellent care. He was so patient as my husband and I reviewed and decided on our purchase. More
by LOFUENTES
April 30, 2020
Great customer service. Very happy with the purchase. Salesman and finance manager did a great job giving me all details and made everything crystal clear. Salesman and finance manager did a great job giving me all details and made everything crystal clear. More
by tmarquez0184
Other Employees Tagged: Duane Massa, Marvens St Jean
March 23, 2020
Acura 2016 Very good dealer, ethics and nice people, the service is awesome I would tell everyone to please visit Lexus of pembroke pines. Edgar Chaparro is the Very good dealer, ethics and nice people, the service is awesome I would tell everyone to please visit Lexus of pembroke pines. Edgar Chaparro is the best , so if ever need a car please go to Lexus of pembroke pines. More
by ERIKAMAR16
