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Edgar Delgado
Edgar Delgado at Gordie Boucher Ford Lincoln of Janesville
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Edgar Delgado

Service Advsior

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
27 Reviews
4.9

27 Reviews

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27 Reviews of Edgar Delgado

May 02, 2025

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Employee Rating

Edgar Delgado was very empathetic and understanding to my scary incident with my car shutting down and steering wheel locking up in the middle of an intersection he also communicated with me of updates on my More

by Digglesmonica73
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

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May 02, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 30, 2025

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Edgar was great, friendly and courteous. Explained a couple of options available to me for service. More

by Jon1262
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

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Apr 30, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

April 30, 2025

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Like the new remodel. All of your staff is very friendly and helpful. Edgar was great! More

by AMDRANGONFLIES
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Yes
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Apr 30, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 29, 2025

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Very nice, clean and great customer service. I definitely loved the warm welcoming atmosphere. Thank you. More

by JOSEMARURIJ
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

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Apr 29, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

April 27, 2025

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Very prompt and professional! A class operation, the complementary wash was a very nice surprise. More

by MWLAMERS1
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Yes
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Apr 27, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 25, 2025

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Employee Rating

Techs 'couldn't reproduce' main issue we brought the vehicle in for; fixed something else but it's still happening. Pretty expensive trip to not fix the issue. More

by SKYS.THE.LIMIT1335
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

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Apr 25, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sean Tompkins Service Manager 608-754-5511

April 25, 2025

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Friendly, professional, timely, great setvice Will be back when in need of your service Thanks More

by Noreendan
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

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Apr 26, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 24, 2025

Dealership Rating
Employee Rating

It was seamless and easy. Everyone I interacted with was professional and friendly. I appreciated the drop off service. They did not try to upsell me on any items, but communi More

by jamesamcclure
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

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Apr 24, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 23, 2025

Dealership Rating
Employee Rating

Edgar is very nice and helpful, explained what was happening and everything was handled well. More

by J.SOLEM
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

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Apr 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your kind words for Edgar and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

April 20, 2025

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Employee Rating

Edgar Delgado answered my questions. He was cordial and professional. We have confidence in the service we receive at Gordie Bouche More

by bohleber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

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