"Was recommend from someone else and everyone excited my..."
Was recommend from someone else and everyone excited my expectations Great customer service from beginning to end. Everyone is really polite and helpful, had a great experience.
"Car was totaled and I came in planning to buy a used..."
Car was totaled and I came in planning to buy a used Honda. Edgar ended up getting me an amazing deal on a brand new Honda for roughly the same price as the used. Buying a new car is very stressful but he helped guide me through the process and was honest and up front. Drove of the lot and felt in a week I got a great deal.
"Edgar went above and beyond to help us get the vehicle we..."
Edgar went above and beyond to help us get the vehicle we were looking for, we went to other dealers and all they did was play games. I was hesitant to make the drive to Irvine because I didn't want to go through the same thing. All I can say is that it was well worth it. Everyone there was excellent. The minute we walked in we can see the difference in customer service. I would definitely recommend them to my friends and family.
Other Employees Tagged:
, Eugene Huang - Daniela Terrazas- Alex Boloorrchian
- Frank and Christy Canin
We was recommended to Norm Reeves Superstore by AAA. We have dealt with other Norm Reeves stores, who are always top quality, but this was our first dealing with the Irvine store. Everyone We spoke with were extremely helpful. Edgar was outstanding. He worked hard to find the particular vehicle we wanted. Once we found it, he walked us through the purchase process, which we found very fair. Edgar was very knowledgable about all of the electronic features in the vehicle, something that a baby boomer has issues with. He took his time to make sure we understood how each item worked. I am so happy Edgar was our salesperson. He is a fine asset to the company.
Frank and Christy Canin
My first encounter at Norm Reeves was with a less than impressive salesman who seemed more interested in a sale; not much else. Decided to go elsewhere but received an email from Eugene. Several days later, I reached out to Eugene, who steered me to Edgar as I considered other offers from several dealerships. Edgar was pleasant and very thorough throughout the whole process. I consider him an asset to the dealership. Transparent, humble, patient and no pressure, all the while providing excellent service beyond my expectations. Importantly getting me a very satisfactory price on the new vehicle including my trade in. Hopefully Edgar gets full credit for the sale, unlike my previous encounter.
That said, I highly recommend meeting with Edgar for anyone's potential buying needs.
"Edgar is very helpful during the whole process. He made..."
Edgar is very helpful during the whole process. He made the whole buying experience pleasant
On top of getting the Costco discount. He found another $1000 saving for us
"Smooth and Enjoyable Experience"
Our experience at Norm Reeves Honda Irvine was fun, fairly quick and smooth. In the end, we successfully traded in our Sienna and purchased our new '19 Honda Accord at an excellent price. We have been loving this car since we've put it in drive that evening and she has been a joy on the road ever since.
Thank you Edgar, Eugene and Daniela for your guidance, test drives, laughs and the great deal!
The servic, dedication and time. It really surprised me at how young Edgar really is, but he shows maturity and determination. God Bless you Edgar, thanks Norm Reeves Honda
"Professional and friendly"
This dealership was recommended to me by multiple people and I’m glad I chose Norm Reeves Honda to get my first car. It was a great experience.
"Very happy customer! "
Edgar was very nice and extremely helpful! He made the whole process quick and easy. I would definitely recommend him to anyone looking for a new car and a great car buying experience!!