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Edgar Garcia
Edgar Garcia at BMW of Monterey
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Edgar Garcia

Merchandising Manager

BMW of Monterey

1 Geary Plaza
Seaside, CA 93955

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4.8
32 Reviews
4.8

32 Reviews

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32 Reviews of Edgar Garcia

April 26, 2024

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Employee Rating

I was provided with an in depth quality service and description of the status of the car. Brought a 1991 E30 for inspection prior to purchasing it. More

by MARCELO3
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle

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Apr 27, 2024

BMW of Monterey responded

It's great to hear that we were able to help you out, Marcelo. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

April 26, 2024

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Best BMW Dealership in Nation! From Chris to the tech video inspection and Haime processing your loaner car, there is nothing but 10 star service! More

by Ioan Moldovan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Erdal Kenar, Casey Livingstone, Anna Kwon, Jamie Barrios, Everardo Contreras, Andrew Jennings, Salena Dominguez, AMIR MOHSIN

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Apr 27, 2024

BMW of Monterey responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

March 08, 2024

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Excellent service & communication by my service advisor, as has been my experience in the past More

by STEVE.BROOM22
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Recommend Dealer
Yes
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Mar 08, 2024

BMW of Monterey responded

It has been a pleasure serving you, Steve. Thanks for the five-star rating. Thank you for choosing BMW of Monterey; we look forward to having you as a valued customer for many years to come. Sincerely Rick Lollar Service Manager

February 29, 2024

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Better service than it has been in the past. There were no surprises or added pressure. Thank you More

by JB_BRYAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael "Misha" Godick

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Mar 01, 2024

BMW of Monterey responded

JB, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Misha met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

February 13, 2024

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Great experience purchasing our X3 from BMW of Monterey. The entire staff who helped us was awesome and our sales rep Ardal was courteous, professional and up front. Very much appreciated and we look forw More

by thermosillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erdal Kenar, Michael Crnkovich

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Feb 14, 2024

BMW of Monterey responded

Thanks for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely, Andrew Jennings General Sales Manager

February 08, 2024

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Very professional, efficient and friendly staff. The Service Manager took the time to make sure that the problem is identified and fixed. Best service! More

by guita.monterey
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Richard Lollar

Helpful
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Feb 08, 2024

BMW of Monterey responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Sincerely Rick Lollar Service Manager

February 04, 2024

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awesome place, very professional, kind people knowledgeable staff friendly take care of clients, thank you More

by kingraja69
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Richard Lollar

Helpful
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Feb 04, 2024

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

January 17, 2024

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Excellent customer service from sales to the service department. I wouldn't bring my car anywhere else. More

by ANORTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Richard Lollar

Helpful
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Jan 17, 2024

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely Rick Lollar Service Manager

January 14, 2024

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Service is great and the service center is there to make you happy. Very efficient More

by TOML.CHAPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Richard Lollar

Helpful
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Jan 15, 2024

BMW of Monterey responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

January 14, 2024

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Employee Rating

I loved how professional everybody was, and especially the girl that was my contact person. Although it’s been too long and I can’t remember her name but she was great to deal with. More

by barb3113
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 14, 2024

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

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