Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Richard Lollar
Richard Lollar at BMW of Monterey
Refer Me

Richard Lollar

Service Manager

BMW of Monterey

1 Geary Plaza
Seaside, CA 93955

Contact Me
4.8
19 Reviews
4.8

19 Reviews

Write a Review

19 Reviews of Richard Lollar

February 08, 2024

Dealership Rating
Employee Rating

Awesome customer service - especially Service Advisors. BMW of Monterey has an excellent team that keeps me coming back. I plan to purchase another BMW from them soon. More

by TAMMIBJAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Bryan Williams

Helpful
Report | Print
Feb 08, 2024

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

February 08, 2024

Dealership Rating
Employee Rating

Very professional, efficient and friendly staff. The Service Manager took the time to make sure that the problem is identified and fixed. Best service! More

by guita.monterey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Edgar Garcia

Helpful
Report | Print
Feb 08, 2024

BMW of Monterey responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Sincerely Rick Lollar Service Manager

February 04, 2024

Dealership Rating
Employee Rating

awesome place, very professional, kind people knowledgeable staff friendly take care of clients, thank you More

by kingraja69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Edgar Garcia

Helpful
Report | Print
Feb 04, 2024

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

January 17, 2024

Dealership Rating
Employee Rating

Excellent customer service from sales to the service department. I wouldn't bring my car anywhere else. More

by ANORTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Edgar Garcia

Helpful
Report | Print
Jan 17, 2024

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely Rick Lollar Service Manager

January 15, 2024

Dealership Rating
Employee Rating

Thanks for reminding me to write a review. The staff is great and all services performed well for a dealer’s higher price. Some amenities are reduced but I still come here for service and we p More

by Uguanadon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Reed , Chris Almeida - 5 Stars, isn’t Bob Thomas gone, as in dead a long time?

Helpful
Report | Print
Jan 20, 2024

BMW of Monterey responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely Rick Lollar Service Manager

Jan 20, 2024

Uguanadon responded

Thank you for your response.

January 14, 2024

Dealership Rating
Employee Rating

Service is great and the service center is there to make you happy. Very efficient More

by TOML.CHAPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Edgar Garcia

Helpful
Report | Print
Jan 15, 2024

BMW of Monterey responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

January 14, 2024

Dealership Rating
Employee Rating

Mike Kyle in device is the best! ! Kudos to the service team. Erdal in sales is always friendly and remembers me. Can’t say that for other sales staff. Mike in finance is aw More

by michael2834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael "Misha" Godick, Mike Kyle, Michael Crnkovich, Edgar Garcia

Helpful
Report | Print
Jan 14, 2024

BMW of Monterey responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

December 28, 2023

Dealership Rating
Employee Rating

Always a pleasure taking my vehicle to BMW OF MONTEREY excellent customer service , Service Department always delivers excellent results More

by LUNA7619ARACELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Joann Wilson

Helpful
Report | Print
Dec 30, 2023

BMW of Monterey responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely Rick Lollar Service Manager

December 23, 2023

Dealership Rating
Employee Rating

Awesome service from the techs to the writers. Very well documented too! I drive 30+ miles to go specifically to Monterey BMW More

by VM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Edgar Garcia

Helpful
Report | Print
Dec 27, 2023

BMW of Monterey responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely Rick Lollar Service Manager

December 04, 2023

Dealership Rating
Employee Rating

Professional, clean and gets you in and out quickly. Loaner cars new and clean. Very nice dealership More

by CLUBJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kyle, Edgar Garcia , Chris

Helpful
Report | Print
Dec 04, 2023

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

1
2

Dealership Inventory (179 Vehicles)

new 2024 BMW i5 car, priced at $92,140
2024 BMW i5
new
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
$92,140
View Details
used 2010 Volkswagen Jetta car, priced at $10,790
2010 Volkswagen Jetta
used
Blue Graphite Metallic exterior
Automatic
Front-wheel Drive
$10,790
View Details
new 2024 BMW i7 car, priced at $132,875
2024 BMW i7
new
Space Silver exterior
Automatic
All-wheel Drive
$132,875
View Details
used 2021 Mercedes-Benz GLA 250 car
2021 Mercedes-Benz GLA 250
used
Cosmos Black Metallic exterior
Automatic
All-wheel Drive
Not Priced
View Details
used 2017 Maserati GranTurismo car, priced at $45,990
2017 Maserati GranTurismo
used
Brown exterior
Automatic
Rear-wheel Drive
$45,990
View Details
used 2016 BMW 640 Gran Coupe car, priced at $17,990
2016 BMW 640 Gran Coupe
used
Space Gray Metallic exterior
Automatic
Rear-wheel Drive
$17,990
View Details
View All Inventory