31 Reviews
Write a Review31 Reviews of Edgar Lacayo
November 29, 2025
Had to wait 7 weeks for my Hummer EV to be checked. They gave me a nice loaner but it’s not acceptable to wait so long. When they checked it they found there was a damaged part and they replaced in one They gave me a nice loaner but it’s not acceptable to wait so long. When they checked it they found there was a damaged part and they replaced in one day. Incredible More
Other Employees Tagged: Tony Martinez
October 29, 2025
Mike valladares is just the best advisor, he will make all the arrangements for a loaner and will keep you updated with the status of your car during the service I highly recommend him and his sale collea all the arrangements for a loaner and will keep you updated with the status of your car during the service I highly recommend him and his sale colleague Ivan More
Other Employees Tagged: Mike Valladares, Manuel Mundo , Ivan
September 21, 2025
John Varela (Service Department) is very professional and considerate. I have also worked with Tony Martinez and Carmen Alicea (Service Department), both are helpful and professional. On one occasion, I need considerate. I have also worked with Tony Martinez and Carmen Alicea (Service Department), both are helpful and professional. On one occasion, I needed to speak with Juan Santos. Juan Santos addressed the issue immediately and all was taken care of. Edgar Lacayo, Manuel Mundo, and Diana Garcia (Loaner Vehicle Department) are fabulous. Williamson's courtesy transportation driver's and valet greeters are helpful and friendly. More
Other Employees Tagged: Carmen Alicea, Juan Santos, John Varela, Tony Martinez, Diana Garcia, Manuel Mundo
August 19, 2025
Excelente servicio excelente atención al cliente, excelente el tiempo de espera y julio Lopez excelente trato, es por todo eso he sido cliente fiel de Williamson Cadillac desde el 2013 excelente el tiempo de espera y julio Lopez excelente trato, es por todo eso he sido cliente fiel de Williamson Cadillac desde el 2013 More
Other Employees Tagged: Carmen Alicea, Erik Fernandez, Richard Loero, Tony Martinez, Manuel Mundo, Julio Lopez
August 15, 2025
Service is always fast and extremely helpful with my schedule. They have food, coffee, waters and sodas for the customers which is an added bonus to the amazing service I always receive when I take my c schedule. They have food, coffee, waters and sodas for the customers which is an added bonus to the amazing service I always receive when I take my cars in for service. More
Other Employees Tagged: Rolando Pardo, Tony Martinez
July 29, 2025
Excelente servicio y profesionalidad, todo impecable, tienen un equipo muy profesional, establecen excelente comunicación con el cliente. Los felicito. tienen un equipo muy profesional, establecen excelente comunicación con el cliente. Los felicito. More
Other Employees Tagged: Carmen Alicea, Erik Fernandez, Richard Loero, Mike Mckesson, Tony Martinez, Yair Garrido, Diana Garcia, Julio Lopez
July 03, 2025
The service was really good they were thorough and they did they best thank you did they best thank you More
Other Employees Tagged: Carmen Alicea, Erik Fernandez, Richard Loero, Mike Mckesson, Tony Martinez, Yair Garrido, Diana Garcia, Manuel Mundo, Julio Lopez
July 01, 2025
Bought a $120,000 Hummer. The Service Dept is HORRIBLE. Do yourself a favor and go somewhere else. The Service Dept is HORRIBLE. Do yourself a favor and go somewhere else. More
Other Employees Tagged: Mike Valladares
June 13, 2025
Great help from Edgar and Carmen. They were extremely helpful and professional. Highly recommend them! They were extremely helpful and professional. Highly recommend them! More
Other Employees Tagged: Carmen Alicea
June 08, 2025
The service department is always informative and they go the extra step to deliver a positive customer service experience My Cadillac is serviced in a timely manner the drinks and pastelitos while i wait i the extra step to deliver a positive customer service experience My Cadillac is serviced in a timely manner the drinks and pastelitos while i wait is always a big plus More
Other Employees Tagged: Mike Mckesson, Manuel Mundo
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