Edida Cruz

I absolutely enjoy the customer service I experience at Freeman Mazda every time I visit. The attention of detail, the time I wait, the environment of the facility, and the professionalism.

Helpful 0

Report | Respond | Print

After stopping by a couple other dealerships and feeling pressured or taken advantage of, I decided to check out Freeman Mazda. The sales associate, Edida, took the time to listen to all of my qualifications for buying a vehicle and was able to offer several options within my price range. I test drove a couple, then was undecided so I left. Upon returning, the vehicle was still set to the side and I felt no pressure to buy, but was able to test drive and take the time my girlfriend and I needed to make clear decision. Through the entire buying process Edida was understanding, patient, and helpful. I cannot recommend Freeman Mazda and sales associate Edida Cruz enough!

Helpful 0

Report | Respond | Print

Great place to purchase both new and used cars , very good customer service, I was so satisfied when edida cruz took really good care of all my questions

Helpful 0

Report | Respond | Print

I came to this dealership because of the good things people had told me about it. And let me say, it was everything I had been told and more. The sales rep that I worked with was Edida Cruz. She is a lovely and wonderful woman, but she is also the perfect guide. I came in with some expectations in a vehicle and kind of had an idea as to what I wanted. I explained this to her and she immediately knew what i needed. She was so informative and helpful that I actually changed my mind while I was there. She never pressured me into making a choice and that is something I highly value when walking into any sales environment. At the end of the day, my family and I drove out of there with a beautiful truck and huge smiles on our faces. I would recommend this dealership to anyone just because of this great woman and her outstanding service. Thanks for everything!

Helpful 0

Report | Respond | Print

Edida made this experience so easy for us. There was always communication open and all questions answered. When we came to pick up our new car, it was clean and beautiful, and it had a giant bow on it! Such a fun experience! Thank you!

Helpful 0

Report | Respond | Print

After visiting over 10 other dealerships and testing over 20 cars, we finally felt relief once we arrived at Freeman Mazda. Edida Cruz greeted us with a smile, sincerity, and we didn't feel like we were being stalked as prey. The process of getting my new truck was easy and fast. Edida displayed great character, conduct, and conversation. We are truly grateful that we finally found a salesperson and dealership we can trust. Thank you very much for going out of your way for us and we will be in contact for future purchases!

Helpful 0

Report | Respond | Print

We always feel confident that we’re getting great advice to go along with the great service Angela and the service crew provide. This time it was a simple oil/filter change. Nothing more was needed.

Helpful 0

Report | Respond | Print

We were assisted by salesperson Edida Cruz and had the best car buying experience! Both Edida and her sales manager Larry made us feel like the most valued customer ever. We are very happy with our purchase and in the dealership and people we met at Freeman Mazda. Go there!

Helpful 0

Report | Respond | Print

Used car sold as 1 owner, no accidents. Trim fell off of the car the next day. Found recent paint work. When a/c is turned on you can smell paint and chemicals.

Helpful 1

Report | Respond | Print

Very good service, properly explaining what they did. Waiting is very good. I like very much the way the speak and explaining over all very good. Very good service, properly explaining what they did. Waiting is very good. I like very much the way the speak and explaining over all very good.

Helpful 0

Report | Respond | Print