Edison Shurdha | Page 2

Patrick was top shelf with handling customers issues. This why I've been at Herb for over 10years. I would add him to my payroll in a heartbeat This why I've been at Herb for over 10years. I would add him to my payroll in a heartbeat More

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Patrick was a great help today. To start he kindly took my key fob off for me. He explained that I had a free oil change. That was unexpected! He was a real help! Thanks , Pat To start he kindly took my key fob off for me. He explained that I had a free oil change. That was unexpected! He was a real help! Thanks , Patrick! More

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I’m happy for what they do for my car the staff at the service department are excellent. Thank you! service department are excellent. Thank you! More

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Very happy with the prompt service we received from the maintenance shop. Staff was very friendly. maintenance shop. Staff was very friendly. More

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Very simple process thanks to the staff. I have to write a minimum of 15 words I have to write a minimum of 15 words More

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This is not the first time I have purchased a vehicle from this dealership. This time as the last time my experience was a good one. Jason the sales person I mainly dealt with was very good to deal with. from this dealership. This time as the last time my experience was a good one. Jason the sales person I mainly dealt with was very good to deal with. Everything was done as promised. Very relaxed atmosphere. More

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Tim Salla was wonderful to work with. I would highly recommend him and Herb Chambers Peabody for anyone looking for a new automobile. I would highly recommend him and Herb Chambers Peabody for anyone looking for a new automobile. More

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Patrick at Herb Chambers Chevrolet was outstanding very pleasant and friendly very professional!!!! Excellent Service pleasant and friendly very professional!!!! Excellent Service More

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When I first got to Herb Chambers, Brian Kelley was the first person to greet me. He was so nice and immediately offered assistance. While the vehicle I went there for didnt end up being the vehicle for me first person to greet me. He was so nice and immediately offered assistance. While the vehicle I went there for didnt end up being the vehicle for me, but Brian amazed me by helping me find the right vehicle. He made the process so easy. He was great with communicating and keeping me updated. I couldn't be more grateful to have him as my sales consultant. Edison was then the finance manager that processed all my paperwork. He was AMAZING. So friendly, nice and fast. He knew I was in a rush and managed to do all my paperwork in a timely manner. Having both of these employees on my side made my car shopping experience unbelievable! I am extremely satisfied. More

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Soup to nuts, this entire experience was awesome I consider myself to be a very frugal (cheap) person when it comes to large purchases and when it came down to purchasing a no-negotiate certified car I consider myself to be a very frugal (cheap) person when it comes to large purchases and when it came down to purchasing a no-negotiate certified car, i was a little caught off guard. i did my research and knew the price was right on and fair. The Alex (Sales), Edison, Bobby and Corey all took great care of me when it came to my trade. Mutual respect was established and with no pressure or second thoughts to a non-need car (Camaro SS). This was all great, but the true respect came when i took the car for service, as i managed to knock off something that they essentially made this motor-head look like a chump when the simply popped it back on... Not only did Edison, walk by and say Hey! How are you liking the Camaro" and other NON-small talk, then shortly after so did Corey and was met with a smile too. This pretty much sealed the deal for me, enough that i felt the need to do a survey out of desired obligation. This also was a 2 car purchase month and my wife and i came here first, but she wasn't seeing what she wanted in her price range, so where did we go?? HERB CHAMBERS JEEP across the street for another certified pre-owned Grand Cherokee. Again, great people to work with and again i didn't feel like i was being treated negatively or pressured at all. My wife also was treated with respect and like a person, unlike a few other locations which talked down like she didn't understand a vehicle at all. one benefit of tolerating a motor head like me. Both locations, i would definitely revisit. And as i am writting this, my poor wives Grand Cherokee got rear ended (She is ok) but i didnt think twice of who i wanted to touch her vehicle other than the Herb Chambers. Added note, Kristin in service is outstanding, friendly, remembers you and your scenarios, and great to work with. Even more impressive is the senior mechanic who i am disappointed i cannot remember his name. The ONLY person i would EVER trust to touch my car and more so, not think twice about it not being right after!! You need to know how much trust and respect this guy earned!! - i have never let someone touch my car except when under warranty or forced because i don't have a tire changer or balancer at home(yet).... Easy to talk with, no ego to bruise when i asked mildly contradicting questions. But AMAZINGLY Knowledgeable with the Camaro, i can only imagine what else he knows about. I'm telling you, he was a walking car Google!! i was talking about a rear diff sound and he said oh yeah, lets pull up the Brake KB off the computer..... NOT A Brake related sound, but the KB WAS under brakes and about a diff noise!! He pulls this out of his head like it was nothing. Walking frickin car Google!!! And if you read this far, i hope you enjoyed the rant and well deserved praises. They all certainly earned/deserve it! More

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