Edson Trujillo | Page 79

Excellent Service The service I receive when I bring my car in for maintenance is always amazing. I've brought my car in for services ranging from oil changes, realignm The service I receive when I bring my car in for maintenance is always amazing. I've brought my car in for services ranging from oil changes, realignment, a.c issues and peeling headlights (happened once and they got it sorted out right away) The service Rep who I go to for any services that need to be done is Edson. The way he helped me out when I had a a.c. problem and my Headlights were peeling was outstanding. Its because of the service I receive from both South Bay Infiniti and Edson that I will for sure keep bring my car to them. More

by AEONCLOCKXBL Verified Customer Verified Customer

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Incomplete diagnosis. Engine light was on. Did oil change but when I got in car engine light still on. Had to return next day to take care of problem. No loaner available. Engine light was on. Did oil change but when I got in car engine light still on. Had to return next day to take care of problem. No loaner available. Did have s driver take me home and pick me up. Candice was professional and frienfly. Edson Trujillo was not involved in this service. Cost of all service was extremely high but I had no choice. More

by JCOLBURT1 Verified Customer Verified Customer

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Clutch slave re-replacement My clutch slave keeps failing so back a second time in 3 years Clutch has had problems 4x in the 45000 miles I have had my car My clutch slave keeps failing so back a second time in 3 years Clutch has had problems 4x in the 45000 miles I have had my car More

by MHENRY10 Verified Customer Verified Customer

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Bad service no help My vehicle was stolen from their parking lot and now I’ve been car less for about a month they had my car for 3 days then a thief took it out their ga My vehicle was stolen from their parking lot and now I’ve been car less for about a month they had my car for 3 days then a thief took it out their gated up parking lot that has no cameras cops already found my car just dealing with my issuance process INFINITI of South Bay didn’t give me any assistance but to notify my insurance for no reason when I shouldn’t be having to go through all this INFINITI of southbay sucks More

by Michael zuniga Verified Customer Verified Customer

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After car was serviced, the check engine light is on , And there is no urgency to provide a loaner for me I have to wait 2 weeks to take the car in. , And there is no urgency to provide a loaner for me I have to wait 2 weeks to take the car in. More

by EDDIE SOLORIO Verified Customer Verified Customer

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Top notch service Edson is always friendly, professional and helpful. He is always accommodating with trying to obtain a loaner and make you wait the least amount of ti Edson is always friendly, professional and helpful. He is always accommodating with trying to obtain a loaner and make you wait the least amount of time. More

by KIMTYLER2 Verified Customer Verified Customer

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Eason This guys is great. Courteous, great customer service. Very experienced in what he sells. Pleasant and willing to go above and beyond. Will recommend This guys is great. Courteous, great customer service. Very experienced in what he sells. Pleasant and willing to go above and beyond. Will recommend over and over to people. More

by THEMARINE2 Verified Customer Verified Customer

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Awesome 😎 Edson gave great customer service and got the job done fast. Great communication skills he kept me updated through out the whole process. Thank you Ed Edson gave great customer service and got the job done fast. Great communication skills he kept me updated through out the whole process. Thank you Edson More

by GARCIAE9 Verified Customer Verified Customer

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Friendly and knowledgeable I brought my QX50 in a few times over the last few months and I was helped by both Wilson and Edson. They answered all my questions and were able to g I brought my QX50 in a few times over the last few months and I was helped by both Wilson and Edson. They answered all my questions and were able to get me in and out quickly with no issue or fuss. More

by Paul Verified Customer Verified Customer

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Outstanding Customer Service As a Infiniti South Bay customer since 03/2017, I only have 5 stars and amazing experiences in the facility. Every time I take my car for service, I a As a Infiniti South Bay customer since 03/2017, I only have 5 stars and amazing experiences in the facility. Every time I take my car for service, I am confident that my vehicle will be taking care of. Edson Trujillo with respect, professionalism and dedication. Thanks for all you do! More

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