Edson Trujillo
Edson Trujillo at INFINITI of South Bay

Edson Trujillo | Page 80

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.8
925 Reviews
4.8

925 Reviews

Write a Review

925 Reviews of Edson Trujillo

March 29, 2020

Dealership Rating
Employee Rating

Candice Roxas is the best. Also all your service managers really are the bridge to good service. Your techs have helped me tremendously through Candice two. I am on my 5th car from your dealership More

by JALPOUGH62
Recommend Dealer
Yes

Other Employees Tagged: Wilson Chihuahua, Candice Roxas, Ever Villalobos

Apr 08, 2020

INFINITI of South Bay responded

We appreciate your feedback and your customer loyalty here at Infiniti of South Bay! We strive to make each experience a positive one and we are very proud to service our customers! Thank you so much for coming back to see us! Sincerely, Greg Serrano Infiniti of South Bay Service Manager

March 24, 2020

Dealership Rating
Employee Rating

I was very impressed with the south bay dealership. When the dealership changed ownership, the service was terrible. My last service was professional and up to the standards of Infiniti. This is my 6 th pu More

by ICMG
Recommend Dealer
Yes

Other Employees Tagged: Ever Villalobos

Apr 08, 2020

INFINITI of South Bay responded

Thank you so much for giving our new ownership a chance! We believe a positive and professional experience is the best kind of experience! Our standards of our staff are very high and we appreciate the positive feedback. Thank you for being a long time member of the Infiniti family and come back to see us! Sincerely, Greg Serrano Infiniti of South Bay Service Manager

March 24, 2020

Dealership Rating
Employee Rating

Excellent Service I always depend on Infiniti of South Bay to service my vehicle. I own a 1999 I-30 that I have owned since birth purchased from this exact dealership. More

by joe77mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilson Chihuahua, Candice Roxas, Ruben Ruiz, Ever Villalobos

Apr 08, 2020

INFINITI of South Bay responded

Joe! Thank you so much for being a life long customer! We appreciate all of the positive feedback! Our service department strives to be the very best in the business and we will always take great care continuously for our customers! Thank you for taking the time to share your story and provide us with the 5 star rating! Come back to see us! Sincerely, Greg Serrano Infiniti of South Bay Service Manager

March 03, 2020

Dealership Rating
Employee Rating

Everybody nice and friendly and helpful , I recommend this dealer in South bay infiniti to fix what you problem your car and service good Thanks everybody . . . More

by MENDOZAROLANDO28
Recommend Dealer
Yes

Other Employees Tagged: Candice Roxas

Mar 04, 2020

INFINITI of South Bay responded

We so appreciate your kind words. Thank you for sharing your experience here at INFINTI of South Bay and specifically with Candice and Edson. Everyone loves friendly and helpful service and we are pleased to learn that is what you have found here.

March 01, 2020

Dealership Rating
Employee Rating

Mark from sales took care of me. Gave me the upmost respect with no pressure. I will be sending people his way when they are ready to purchase More

by MRKLH
Recommend Dealer
Yes

Other Employees Tagged: Mark Chapman, Wilson Chihuahua, Candice Roxas, Ever Villalobos

Mar 04, 2020

INFINITI of South Bay responded

What a great review of your experience here with Mark. Our team here at INFINITI of South Bay strives to be true sales consultants, and in doing so, providing knowledgeable and friendly service. We are truly grateful when these efforts are recognized. Thank you for your endorsement and for your genuine offer to refer your friends.

March 01, 2020

Dealership Rating
Employee Rating

Very satisfied. Service advisor, Edison Trujillo was courteous, friendly and helpful. He help me get a loaner vehicle. I was able to do errands instead of wasting my time waiting. More

by SNORN
Recommend Dealer
Yes
Mar 04, 2020

INFINITI of South Bay responded

Thank you for your online post of your experience here at INFINITI of South Bay with Edson. We are always so glad to learn when our clients have experienced friendly and helpful service. Nobody likes to waste time, so glad we were able to have a loaner vehicle available for your use. We appreciate your business and your recommendation.

March 01, 2020

Dealership Rating
Employee Rating

This dealer has terrible customer service. I just had my car serviced and 2 weeks later my windshield wiper fluid was empty. How many other things have they missed? Lexus has 100% better service. More

by Sylviamck9191
Recommend Dealer
No
Mar 04, 2020

INFINITI of South Bay responded

This certainly is something that we should have advised needed attention during your visit. Please stop by when it is convenient and we'd be glad to top-off your washer fluid. Thank you, Greg Serrano, Service Manager

February 13, 2020

Dealership Rating
Employee Rating

Just dealership is very organized and very unprofessional I wish Beverly Hills was still there I would rather go to Beverly Hills instead.Service dept did all they could do 2 help More

by KEVVINJJ.KJ
Recommend Dealer
No

Other Employees Tagged: Wilson Chihuahua

February 04, 2020

Dealership Rating
Employee Rating

Having been to other dealerships I can honestly say I can trust the advice from the service team. Honesty and integrity is a priority here. More

by NUBIAHALLAM
Recommend Dealer
Yes
Feb 08, 2020

INFINITI of South Bay responded

Thank you for your trust in Edson on our service team. You called it - he is truly a great asset to our company because of his integrity and honesty. Here at INFINITI of South Bay we realize that taking care of our customers is paramount to our future success. That is why no matter which service advisor you have, you will enjoy an exceptional experience.... but Edson, he is truly special. Thanks for your great review.

January 28, 2020

Dealership Rating
Employee Rating

The service was great Edson took care of me overall really good service. They inspected my car and turns out got to replace some parts which is great on there part for checking and letting me know. More

by CHEPEF1921
Recommend Dealer
Yes
Feb 08, 2020

INFINITI of South Bay responded

It's great to hear that Edson took great care on your recent visit with us here at INFINITI of South Bay. We are grateful for your positive review and recommendation. Please be sure to check our website at https://www.infinitiofsouthbay.com/service-specials/ for service and parts offers that may help make any future repairs more affordable. Thank you.

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