Edson Trujillo | Page 82

Bad service no help My vehicle was stolen from their parking lot and now I’ve been car less for about a month they had my car for 3 days then a thief took it out their ga My vehicle was stolen from their parking lot and now I’ve been car less for about a month they had my car for 3 days then a thief took it out their gated up parking lot that has no cameras cops already found my car just dealing with my issuance process INFINITI of South Bay didn’t give me any assistance but to notify my insurance for no reason when I shouldn’t be having to go through all this INFINITI of southbay sucks More

by Michael zuniga Verified Customer Verified Customer

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After car was serviced, the check engine light is on , And there is no urgency to provide a loaner for me I have to wait 2 weeks to take the car in. , And there is no urgency to provide a loaner for me I have to wait 2 weeks to take the car in. More

by EDDIE SOLORIO Verified Customer Verified Customer

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Top notch service Edson is always friendly, professional and helpful. He is always accommodating with trying to obtain a loaner and make you wait the least amount of ti Edson is always friendly, professional and helpful. He is always accommodating with trying to obtain a loaner and make you wait the least amount of time. More

by KIMTYLER2 Verified Customer Verified Customer

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Eason This guys is great. Courteous, great customer service. Very experienced in what he sells. Pleasant and willing to go above and beyond. Will recommend This guys is great. Courteous, great customer service. Very experienced in what he sells. Pleasant and willing to go above and beyond. Will recommend over and over to people. More

by THEMARINE2 Verified Customer Verified Customer

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Awesome 😎 Edson gave great customer service and got the job done fast. Great communication skills he kept me updated through out the whole process. Thank you Ed Edson gave great customer service and got the job done fast. Great communication skills he kept me updated through out the whole process. Thank you Edson More

by GARCIAE9 Verified Customer Verified Customer

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Friendly and knowledgeable I brought my QX50 in a few times over the last few months and I was helped by both Wilson and Edson. They answered all my questions and were able to g I brought my QX50 in a few times over the last few months and I was helped by both Wilson and Edson. They answered all my questions and were able to get me in and out quickly with no issue or fuss. More

by Paul Verified Customer Verified Customer

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Outstanding Customer Service As a Infiniti South Bay customer since 03/2017, I only have 5 stars and amazing experiences in the facility. Every time I take my car for service, I a As a Infiniti South Bay customer since 03/2017, I only have 5 stars and amazing experiences in the facility. Every time I take my car for service, I am confident that my vehicle will be taking care of. Edson Trujillo with respect, professionalism and dedication. Thanks for all you do! More

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Thank you I of SB! Once again, I'm very pleased with the level of service at Infiniti of South Bay! Prompt service, attention to detail, and very courteous and competent Once again, I'm very pleased with the level of service at Infiniti of South Bay! Prompt service, attention to detail, and very courteous and competent staff! More

by DSELIG Verified Customer Verified Customer

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Oil leak fixed Thanks for the loaner car while my oil leak was being repaired. Great service staff. They even returned a bank card I left in the loaner vehicle da Thanks for the loaner car while my oil leak was being repaired. Great service staff. They even returned a bank card I left in the loaner vehicle days later. More

by NELLY1BOY Verified Customer Verified Customer

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Handling of problem solving and follow through A brand new car with 10k to have an engine go out was a big surprise but it happens. What happened afterwards is the experience I would like to tout a A brand new car with 10k to have an engine go out was a big surprise but it happens. What happened afterwards is the experience I would like to tout about. The service coordinator, Edson took a speedy measures to handle this situation and 3 weeks later I got a brand new engine without the noise, brand new brakes without the squeal, and back in shape like the first day I bought the car. Kept me informed throughout the whole process with courtesy. You can buy car at any dealerships but you cannot get the excellence in customer services at every dealerships. This one I am impressed! More

by MAEFORE1941 Verified Customer Verified Customer

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