"Very good customer service, had patience answering all..."
Very good customer service, had patience answering all my questions. Provided honest information and helped make a decision. Explained the process in details. Excellent person.
"Excellent customer service. Edwardo made our purchase..."
Excellent customer service. Edwardo made our purchase process simple and easy. The finance department was informative and took time to answer all our questions and made sure we were pleased.
"Eduardo is an outstanding sales person. He tailors his..."
Eduardo is an outstanding sales person. He tailors his offerings according to your needs. He is super friendly, available, transparent... This guy called me 4 months later to tell me that he found exactly the car I was looking for. No follow up needed; he took care of it. Highly recommended and I will hopefully buy from him again :-)
"Eduardo worked hard to deliver a great experience"
Everyone at the dealership worked very hard to make sure that I was comfortable and well taken care of while waiting for my new car to be prepped and detailed. The car was scheduled for Saturday delivery, but when the truck driver ran out of time, and could not deliver until Monday, Walter and Eduardo took care of getting me a very nice GLA loaner vehicle, and then spent the next 48 hours locating my car, to be sure that it would be delivered on Monday.
In addition, I am having paint protection and pinstriping applied, and they worked to have the pinstriping owner, meet with me to help me select the pinstripe colors, all the while, giving me a comfortable space to work while I waited.
"All the workers were very polite and friendly. Our..."
All the workers were very polite and friendly. Our salesman was very patient and personable. There was no pressure to purchase a car at that moment which made us comfortable. We were very pleased with the service.
"Wonderful customer attention and very attentive "
Wonderful customer experience . Very knowledge and explained all options and differences . Would recommend this salesman abs dealership to all looking to purchase a Mercedes benz
Other Employees Tagged:
Walter sales manager
"Great service "
We received excellent service in a timely manner. Our experience at this dealership was the best we have ever experienced. We would gladly recommend to others.
"Exceptional Service! "
- Stephanie Foxwell
From the first moment we stepped in the Mercedes dealership, our experience was exceptional all around. We came in the first time not sure if we were even going to buy a new car or if we were going to pick a Mercedes, but after our first visit with Eduardo we were definitely leaning towards buying a Mercedes. After our second visit and comparing multiple dealerships, we were so happy with their above and beyond service, that we were just narrowing down which of the 2 Mercedes to choose from. We compared the 2 types and were sold on the perfect one for us! Thanks Eduardo for all your exceptional service and help with our buying process! We love our new Mercedes!
"Courteous and Helpful"
The Mercedes crew at Mercedes-Benz of South Charlotte are one of the most professional group of people I have worked with. They were really eager in helping me make the right decision and answered all my questions patiently. I would recommend working with Eduardo, as he helped me in making the right decision from the time I walked in the dealership.
"Very certisfied customer"
- Prety Lady
Eduardo was very patient and pleasant to work with. I would refer all my friends that want to purchase Mercedes Benz to him. Thank you.