Edward Berrett | Page 4

BMW AKRON is an exceptional dealership. I have been a customer for approximately 7 years. My experience is that from the person who washes your car to the ownwer strive to make their custom I have been a customer for approximately 7 years. My experience is that from the person who washes your car to the ownwer strive to make their customers feel they are treated as family. I have never experienced an attitude that made me feel uncomfortable. I have come to the dealership with last minute problems with my 230 BMW and need the repair done with limited time. It was handled with my time limit. The situation was handled courteously and with respect. I always recommend the BMW AKRON to anyone that I know who is thinking of purchasing a BMW. I feel Mr. Landry the owner has expectations from his employees. I feel this dealership is my car family. Like family if I have a problem with my car, I know where I turn to, too received help in a concern and professional manner. More

by Bathsheba Phillips Verified Customer Verified Customer

Report | Print

Work was completed in a timely and professional manner. Service completion was sooner than estimated. Thank you. Service completion was sooner than estimated. Thank you. More

by MSNINI Verified Customer Verified Customer

Report | Print

Thorough research to my inquires to determine that a fuel filter does in fact exist for my vehicle and let me know that it does exist but it's located within the gas tank itself. I have asked other dealers a filter does in fact exist for my vehicle and let me know that it does exist but it's located within the gas tank itself. I have asked other dealers and professionals the same question for years. BMW of Akron was the first and only ones to know what can be done to take care of it properly. More

by dsatterfields Verified Customer Verified Customer

Report | Print

Alexandria was friendly and helpful. She made my service experience painless. I can tell that everyone ant BMW of Akron is mindful of providing value for my dollar. She made my service experience painless. I can tell that everyone ant BMW of Akron is mindful of providing value for my dollar. More

by jaymraymond Verified Customer Verified Customer

Report | Print

The staff is very friendly, helpful, and genuinely cares about their customers. They made the entire service experience easy and enjoyable. Five stars for an outstanding team. The Best! about their customers. They made the entire service experience easy and enjoyable. Five stars for an outstanding team. The Best! More

by NoMoreMiniVan Verified Customer Verified Customer

Report | Print

Very professional service and attitude were demonstrated throughout the dealership. I have the 3 year warranty and plan to return to this dealership. throughout the dealership. I have the 3 year warranty and plan to return to this dealership. More

by maryannaverell Verified Customer Verified Customer

Report | Print

Will keep doing buisness with your dealership if the sevice stays as good as my first visit. Service advisor was very pleasant. sevice stays as good as my first visit. Service advisor was very pleasant. More

by MONAHAN.ARTHUR788 Verified Customer Verified Customer

Report | Print

Always very professional and friendly. Work performed as expected. Loaner really helpful. Happy to go back. Work performed as expected. Loaner really helpful. Happy to go back. More

by NPHILDRETH Verified Customer Verified Customer

Report | Print

Service department is always friendly, keep you informed and car is expected to be completed when they say it will be. I was also able to receive a loaner vehicle and car is expected to be completed when they say it will be. I was also able to receive a loaner vehicle More

by User-cfd6263cb8 Verified Customer Verified Customer

Report | Print

Professional shop interaction. I appreciated the work that they did and the video update during the inspection I appreciated the work that they did and the video update during the inspection More

by AJSTALNAKER Verified Customer Verified Customer

Report | Print