Alfonso Vason

My experience at BMW was Excellent! Betty is professional, knowledgeable and kind. I would definitely recommend and/or share my experience with others! Betty is professional, knowledgeable and kind. I would definitely recommend and/or share my experience with others! More

by ALICEMAETERRY Verified Customer Verified Customer

Report | Print

I made an offer on a vehicle that I was interested in they accepted sent paperwork to my home in Cincinnati no hassle very professional kept me updated will recommend this dealership. they accepted sent paperwork to my home in Cincinnati no hassle very professional kept me updated will recommend this dealership. More

by promoe1956 Verified Customer Verified Customer

Report | Print

Quick delivery, delivered as expected. Professional salesperson, helpful assistance going thru new drive menu screens and apps. Professional salesperson, helpful assistance going thru new drive menu screens and apps. More

by mfryman Verified Customer Verified Customer

Report | Print

This dealership was so unprofessional and I would never recommend. This was my 2nd BMW vehicle. recommend. This was my 2nd BMW vehicle. More

by DEONNAG09 Verified Customer Verified Customer

Report | Print

The staff were easy to work with, courteous and understanding. Mario in sales and Alfonso the manager were awesome. This is why i drove an hour to purchase my second vehicle there. understanding. Mario in sales and Alfonso the manager were awesome. This is why i drove an hour to purchase my second vehicle there. More

Report | Print

Alfonso is a very arrogant and ignorant manager who is too full of himself to do good business with customers. The only reason that I continued to do business with this dealership is due to the great cust too full of himself to do good business with customers. The only reason that I continued to do business with this dealership is due to the great customer service of David and Betty who work at the same dealer. Alfonso was so arrogant that he couldn’t even speak to myself and my family for the entirety of time we were going through the buying process. Alfonso also asked his associates if I was even qualified for the vehicle I was entering as if I was not good enough for it. His other staff members then had to correct him and check him about his attitude towards myself and my family. If you go to this dealership, please give David and Betty your business but stay far away from Alfonso. He encapsulates a bad and cocky dealer manager. More

Report | Print

The staff are professional, very customer oriented, and we’re very upfront and fair with pricing and and dedication to customer service. I recommend them very highly and intend to come back to them for fut we’re very upfront and fair with pricing and and dedication to customer service. I recommend them very highly and intend to come back to them for future vehicle needs. More

by INSLERS Verified Customer Verified Customer

Report | Print

Excellent. .experience..wished I had traded sooner.....talking to Eric enlighten me about BMW was very helpful .experience..wished I had traded sooner.....talking to Eric enlighten me about BMW was very helpful More

by KALL.TYRONE Verified Customer Verified Customer

Report | Print

They are awesome! I'm always treated like VIP my service was quick and my advisor is such a great person 10/10 I love this place. I'm always treated like VIP my service was quick and my advisor is such a great person 10/10 I love this place. More

Report | Print

Best service I ever did receive! Erin is the most friendliest service advisor! Everyone rocks! Erin is the most friendliest service advisor! Everyone rocks! More

by TIFFAN HELMICK Verified Customer Verified Customer

Report | Print