Edward Berrett | Page 3

Great customer service that is prompt, efficient, and friendly. Thorough and comprehensive communication. Highly recommend. friendly. Thorough and comprehensive communication. Highly recommend. More

by cmahrens17 Verified Customer Verified Customer

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After experiencing the loss of my 2023 BMW 530i to the recent Cleveland area hail storm, Eric provided a shoulder to lean on, coached me through my dealings with BMW Financial and my insurance company, an recent Cleveland area hail storm, Eric provided a shoulder to lean on, coached me through my dealings with BMW Financial and my insurance company, and worked me into a new vehicle that I wanted and needed, at a price point I was comfortable with. Compliments also go out to BMW of Akron's Service Department - Ed Berrett - who has operated above and beyond my expectations. Thanks guys! More

by jim@ederlawohio.com Verified Customer Verified Customer

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BMW of Akron has been my go to for three cars and excellent service. I couldn't be happier. They are honest and take care of their customers! excellent service. I couldn't be happier. They are honest and take care of their customers! More

by hgaar Verified Customer Verified Customer

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I am relatively new to BMW of Akron although I had heard good comments from friends before converting. I have found them professional, friendly and well trained. The video summary by the service technician good comments from friends before converting. I have found them professional, friendly and well trained. The video summary by the service technician is greatly appreciated and the follow-up by the front desk is very much appreciated. More

by EDDSIMS Verified Customer Verified Customer

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They are always professional and courteous. I have absolutely zero complaints about the team at the service desk. I have absolutely zero complaints about the team at the service desk. More

by OSER01 Verified Customer Verified Customer

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The prices were insane. This is my 4th BMW, so I'm not new to the brand. No loaner car was offered, like the other dealerships I have worked with over the years. My car was This is my 4th BMW, so I'm not new to the brand. No loaner car was offered, like the other dealerships I have worked with over the years. My car was returned to me extremely dirty. I'm a one and done at BMW Akron. I had been warned by a co-worker who just purchased a $110,000 vehicle from this dealership, but I didn't listen. Shame on me. More

by Jackieleeloudin Verified Customer Verified Customer

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Punctual and efficient. Clean and welcoming. Always willing to chat about cars, family and friends Clean and welcoming. Always willing to chat about cars, family and friends More

by defagod19 Verified Customer Verified Customer

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Easy to set the appointment, work done on time, customer service agent was knowledgeable and very responsive service agent was knowledgeable and very responsive More

by masroormustafa Verified Customer Verified Customer

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Excellent dealership, with great service. Friendly customer service. A little pricey but well worth it. Friendly customer service. A little pricey but well worth it. More

by mrhboyd Verified Customer Verified Customer

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Their hourly rate is significantly higher compared to the other BMW dealerships in the area. other BMW dealerships in the area. More

by KT Verified Customer Verified Customer

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