Edward Himes | Page 7

Elmo is very personable and made the deal easier then expected. He went above and beyond to make sure our buying experience was incredible. I highly recommend this dealership. expected. He went above and beyond to make sure our buying experience was incredible. I highly recommend this dealership. More

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Eddie was incredibly helpful and made my first time car buying experience perfect! His guidance and kindness was unmatchable. He is getting all my referrals! buying experience perfect! His guidance and kindness was unmatchable. He is getting all my referrals! More

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Eddie Himes, ASM, was EXTREMELY IMPRESSIVE!! He helped us trade in our two El Mirage Mitsubishi vehicles for a 2020 Outlander MTSBSSHI. He's soft spoken, caring, interested in us as if we had already known trade in our two El Mirage Mitsubishi vehicles for a 2020 Outlander MTSBSSHI. He's soft spoken, caring, interested in us as if we had already known him and extremely helpful!! I told him what we were looking for in a car and he didn't waste our time but found exactly what we needed. We got to know him as a person thru our conversations that day. He was never ever hard core, pushy, rushing or intimidating but was willing to take whatever time we needed to make our decision so it'd be a win-win for us all. You could tell he loved what he did and his selling technique came from his heart! We'd go back to him in a heartbeat and recommend him to our family and friends. Thanks, Eddie, it was definitely a God intervention to have you as our salesperson Saturday! J and J More

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Bell road Mitsubishi was outstanding! Mr. Himes was as pure as they come, very great customer service, friendly, felt like I knew him from the start. If you ever need help with anything, he’s the guy! pure as they come, very great customer service, friendly, felt like I knew him from the start. If you ever need help with anything, he’s the guy! More

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Eddie was professional in our dealing. He was courteous and respectful of my constraints. They had a check for me the day I sold them my car. and respectful of my constraints. They had a check for me the day I sold them my car. More

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If it wasnt for Eddie this deal wouldnt have gone through. Our salesman Iran was amazing. And finalizing the deal with Eddie was one of my best car experinces. Ekmo in finance actually saved us more through. Our salesman Iran was amazing. And finalizing the deal with Eddie was one of my best car experinces. Ekmo in finance actually saved us more money eith a three year warranty. Service department wont get my rating. Every dealership has a weakest link. Anything can use improvement. If you have bad credit and want a good vehicle BRM is a great place More

by jmcmahon1 Verified Customer Verified Customer

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Ed was amazing. He made sure we were happy no matter what. When you talk to him its like you've known him forever. He is #1 at this dealership and I recommend him 110% what. When you talk to him its like you've known him forever. He is #1 at this dealership and I recommend him 110% More

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During the process of selling my moms car, we took our mitsubishi here to repair a few minor things with the car, get an oil change and a detail. The dealership was under the process of new management and mitsubishi here to repair a few minor things with the car, get an oil change and a detail. The dealership was under the process of new management and the car ended up being there for a week. One of the minor repairs was not done and it didn't even look like they attempted to clean the car at all. Eddie called a few days later asking for a review, unknowing of our experience. As soon as he heard he was eager to go above and beyond to correct what wasn't done in ONE DAY and I had an absolutely amazing customer experience when giving them a second chance. Really happy with the change in management and how much they value making sure the customer is happy with what work was done on the car. I'll continue to go back to Bell Rd Mitsubishi as I'm confident that I'll continue to have fantastic experiences, and I know who to talk to if I ever have any questions or concerns. Thanks again! More

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Enjoyed working with Eddie and received a very fair deal for my baby, I mean car. Thank you for working with and putting the deal together. for my baby, I mean car. Thank you for working with and putting the deal together. More

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Was looking for a used car for our daughter. The communication leading up to the dealership visit was good. We ended up buying the car. As promised, they had the car and paperwork ready for me to communication leading up to the dealership visit was good. We ended up buying the car. As promised, they had the car and paperwork ready for me to sign the following day. We were out the door in under 30 min. More

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