"2nd Porsche purchase"
This is my second Porsche purchased at this dealership. Michael Siegal and Tony the sales manager were outstanding to work with, accommodating and understanding of my Specific needs. The complete customer experience from beginning to end was truly exceptional. I have been to other dealerships on the south shore but legend far exceeds those other experiences.
"NEVER BUY OR LEASE A CAR FROM ANY OF THE LEGEND GROUP COMPAN"
BEWARE .. BEWARE ... CHECK... RE-CHECK..DOUBLE CHECK...DO NOT TRUST THEM.
I'd love to give them zero stars but that isn't possible.
Shopping to lease a car. Entered showroom and spoke with Ed Jaffe. Made it VERY clear that we did NOT want low profile tires on any car he would be offering. Told him why we didn't want them. Must have reiterated that fact four time. NO LOW PROFILE TIRES ED .. don't care ... don't want them.
At the October 2017 delivered of the Audi A4, as I looked out the showroom window I said " Ed those look like low profile tires" .. Ed said "no, they're standard tires". Once outside we were overwhelmed with getting an explanation of how everything worked from the wipers to resetting the entire Audi system.
Drove off and within three months had a two tire blow out. Did't pay much attention to that because the pothole the car hit was deep and large and both right side tires were effected.
Then two March had a low tire pressure warning. The sidewall of the left front tire had a bubble on the sidewall and at the same time looked at the tire size. IT WAS A LOW PROFILE TIRE, the same tire we DIDN"T WANT NO MATTER WHAT.
Now my favorite part. The dealerships reaction and action when I told them we were deceived, lied to, taken vantage of,, because we trusted them.
ED Jaffe: I never said the weren't low profile tires, I said they were standard, all season tires. He lied.
FRANK ??? the used car manager: I'll have to talk with Ed and get back to you because I don't know anything about that.
JAMIE ??? Audi general manager: You didn't check the vehicle at delivery? ( I guess I should have assumed I'd be lied to). "No I trusted I would get what I had asked for" I said. Jamie gave me the distinct impression that unless you check everything, you might not get the radio you asked for , nor the wheels, nor the tires, nor the spare, nor the color, nor the model .. YOU MUST CHECK EVERYTHING TO INSURE YOU GET WHAT YOU WANT >> DO NOT DO NOT TRUST THEM.
MICHEAL SIEGEL Legend Auto Group co-owner with Wayne Siegle:
Listened attentively, didn't offer a solution, contended he didn't know anything about the situation and would talk to ED JAFFE and JAMIE and call me back. Just like the dealership .... he co owns, HE LIED .. he never called back. I left daily messages for him for a 10 days in a row and he didn't have the courtesy or class to return my call.
NEVER BUY OR LEASE A CAR FROM ANY OF THE LEGEND GROUP COMPANIES. IF YOU ARE FOOLISH ENOUGH TO DO THAT MAKE SURE YOU CHECK EVERYTHING .. EVERYTHING OR YOU'LL END UP LIKE WE DID AND GET SOMETHING YOU DIDN'T WANT .
I wonder if they'll have anything to say now ?
The staff at Legend are great to work with. We have leased over 10 cars in the past several years from them. We have also recommended friends and family.
"My 1st Audi"
Ed was excellent! Love my new car! He was very helpful and patient. His asst Laurel was also a pleasure to deal with. I would highly recommend this dealership.
Other Employees Tagged:
"love my new Audi Q5!"
I traded my 2014 Q5 for a new 2018 model. The whole Legend team was amazing! Thank you to the Internet Mangaer, Victoria DeVivo. Charles Gore, Jamie Murphy and Ed Jaffe for all their efforts! Fantastic experience every time I come to Legend. Sales and Service. Thanks again!!!
"Professional and Dedicated"
I worked with Ed Jaffe and would highly recommend. Friendly and professional. Leased a Audi for the first time. Sat down and explained everything. Highly informative. FIVE STARS.
"Buyer Beware: Bait and Switch."
They try to cheat you at Legend Audi.
I first dealt with Richard Hayat (he as been selling cars for 18 months). He was very pleasant to talk to. He had go to Ed Jaffe (been there 25+ years).
I told both Richard and Ed my specific requirements regarding the terms of my lease. 36 months, 15K per year, No money down and of course specifics that i needed within the vehicle.
I went in at 9am. They kept me there 2 hours to figure out the deal. We then agreed on a number and the terms of the lease. I went back with my wife 2 hours later to finish and sign the deal (which they said had to be done immediately...because i was getting such a great deal).
We did the insurance paperwork, credit app. etc.
I was just about to sign the final document when i noticed that THEY CHANGED THE TERMS OF THE LEASE...AND TRIED TO SNEAK IT BY. We ALWAYS agreed in 36 months. NOW IT WAS 39 months. TOTAL BS. Dealer is a total rip off. They cleverly tried to get it past me.
I was very annoyed. Ed blamed Richard for being NEW and not telling him. ANOTHER BS story.
A was specific. ONLY a 36 Month Lease....NOT 39. I told them i was walking out... Ed said "You wont get that deal anywhere"
WELL ED>>>>>>>> I did!!!! I got the exact deal i wanted at Audi of Lynbrook.
I dealt with Saheed the Sales manager. It was an amazing transaction. Quick and easy and NO LEGEND BS. Thank you Saheed! GO to Audi of Lynbrook!
Other Employees Tagged: