Heather Schmitt
Heather Schmitt at Legend Porsche Audi VW
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Heather Schmitt

Service Advisor

Legend Porsche Audi VW

158 Merrick Rd.
Amityville, NY 11701

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5.0
123 Reviews
5.0

123 Reviews

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123 Reviews of Heather Schmitt

May 10, 2024

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very accommodating, solved my problem immediately and i was on my way thank you very much More

by customer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 13, 2024

Legend Porsche Audi VW responded

Hello, thank you for the great review! We're pleased our team was accommodating and that your service was completed quickly. Thank you for taking the time to tell us about your experience and for choosing Legend Volkswagen. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

May 07, 2024

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Fast , nice , very well communicated and well spoken staff.My problem was fixed in one day. More

by LILIANAOBRZUTSOWA
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Recommend Dealer
Yes
May 08, 2024

Legend Porsche Audi VW responded

Hi Liliana, thank you for the amazing feedback! We're delighted our team was able to fix your problem quickly and keep you up to date throughout your car service! We appreciate the great review and thank you for choosing Legend Volkswagen to service with. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

May 03, 2024

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Been using Legend Volkswagen for service for a couple of years now. They are very communicative of the issues involved with the car and the timing it takes to complete. Most recently needed an oxygen sens More

by jcmilitello
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Recommend Dealer
Yes
May 03, 2024

Legend Porsche Audi VW responded

Hi John, thank you for the amazing feedback and continued support! Great communication is essential to our business and we're pleased to hear your service visit went well. Thank you for choosing Legend VW once again and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

May 02, 2024

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The entire staff is extremely courteous, professional, friendly and helpful. Jac, in particular, was wonderful. Everything was clearly explained and the whole experience was very straightforward and wel More

by NICOLINALI
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Recommend Dealer
Yes
May 02, 2024

Legend Porsche Audi VW responded

Hello, thank you for the amazing review! Providing exceptional customer service is our top priority, and we're pleased this was reflected in your service visit with us. We'll be sure to pass along the positive feedback to our team. Thank you for taking the time to tell us about your great experience, we appreciate it! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

May 01, 2024

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Always the best! Love having my service here it’s always seemless! Thank you so much More

by SANDY872
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Recommend Dealer
Yes
May 01, 2024

Legend Porsche Audi VW responded

Hi Sandra, thank you for the kind words! We appreciate the positive feedback about our team and we're delighted you always have a smooth and easy service experience with us. Thank you for your amazing review and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 30, 2024

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Both Ed and Jessica made everything nice easy and smooth. No complications and very helpful More

by JOSEPHBERNARDO123
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Recommend Dealer
Yes
Apr 30, 2024

Legend Porsche Audi VW responded

Hi Joseph, thank you for the amazing review! We're delighted Ed and Jessica provided you with a hassle-free and easy sales experience. We'll be sure to pass along the great feedback to both of them. Thank you for choosing Audi Massapequa and enjoy your new ride! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

April 26, 2024

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Attention to detail and customer oriented. Given frequent updates on issue and work on vehicle. Made to feel comfortable and that they were there to help me. Not usual for lme at car dealershi More

by PCaramihai
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Recommend Dealer
Yes
Apr 26, 2024

Legend Porsche Audi VW responded

Hi Mr. Caramihai, thank you for the amazing review! We are thrilled to learn that our team was able to keep you informed and provide you with outstanding service. Our ultimate goal is the satisfaction of our customers, and it brings us great joy to know that we were able to achieve that goal during your visit. Thank you for the kind words and for taking the time to let us know about your service visit. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 26, 2024

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It’s a pleasure to bring our car in for service. Jack makes sure everything is taken care of. More

by DINJIMBO
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Recommend Dealer
Yes
Apr 26, 2024

Legend Porsche Audi VW responded

Hello, thank you for your wonderful review! We're delighted you always have a pleasant service experience with our team. We'll be sure to pass along the great feedback to Jack. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 20, 2024

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A pleasure to deal with. The Lyft option is great, I would just say to get rid of the option of being able to get a car replacement for the day because it seems to not really More

by Jacalyn666
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Recommend Dealer
Yes
Apr 22, 2024

Legend Porsche Audi VW responded

Hi Jacalyn, we appreciate the great feedback! We apologize for the lack of a loaner vehicle, we have been facing an ongoing issue with acquiring them. We do our best to accommodate our customers while we work on a solution and we appreciate your patience at this time. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

April 11, 2024

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Although they were not able o offer me a loaner car, they were able to service my car immediately with minimal wait - wait time short than your typical doctor office wait. Great service and provided additio More

by nixfoetus
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Recommend Dealer
Yes

Other Employees Tagged: Jackie Ostrowski

Apr 11, 2024

Legend Porsche Audi VW responded

Hello Kiuli, thank you for your great review! We're delighted to hear there was a short wait time and that our team kept you well-informed about the next steps. We strive to get customers in and out promptly and we're pleased to see this reflected in your service visit. Thank you for choosing Porsche Amityville to service with and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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