Edwin Aguilar | Page 9
SERVICE ADVISOR
Norm Reeves Toyota Dallas
9525 E R L Thornton Fwy
Dallas, TX 75228
Languages Spoken
English
Spanish
82 Reviews
Write a Review82 Reviews of Edwin Aguilar
January 15, 2025
Though I purchased a new Tundra from this location in October 2024, the sales manager under the new ownership made it clear to me that they didn't view me as their customer. Service was terrible, with th October 2024, the sales manager under the new ownership made it clear to me that they didn't view me as their customer. Service was terrible, with the advisors acting as if the customers were more an obstacle than the point, poor facilities, with trash strewn about, and rude advisors. I purchased a $65,000.00 luxury vehicle and expect to be treated as such. BMW and Acura treat me much better, even though I'm bringing in much older cars, worth much less, that weren't even purchased from their location. I recommend finding any other dealer. I will not return for future purchases or service. More
Other Employees Tagged: Nathan Asmus, Justin Auchter, Jhoseph Hatcher, Scott Henderson, Carlos Lopez
January 15, 2025
Justin was able to assist me with my tire issue. I had taken in the vehicle a few weeks prior to Edwin Aguilar. We paid $200 to have the tire checked. They just said it was filled with fix a flat, b I had taken in the vehicle a few weeks prior to Edwin Aguilar. We paid $200 to have the tire checked. They just said it was filled with fix a flat, but I guess never checked it enough to see that there was actually a nail on the side of the tire, but Justin was wonderful getting me in and out and getting that tire replaced. More
Other Employees Tagged: Antonio Holmes , Justin Auchter, Ronald Gallagher
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