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Edwin Chan
Edwin Chan | Page 17
Assistant Service Manager
Tom Clark Auto Park
3906 I-35E South
Denton, TX 76210
388 Reviews
388 Reviews
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388 Reviews of Edwin Chan
Verified Customer
December 04, 2024
Edwin and Doug were excellent at servicing my GMC on a Friday morning with very little wait time. Friday morning with very little wait time. More
by kenwmoore
Other Employees Tagged: Doug Spivey
December 02, 2024
My Suburban was damaged while the in for a new transmission and you refused to repair the damage and said the damage was there when the Suburban as brought in. Not true. The car had hail damage transmission and you refused to repair the damage and said the damage was there when the Suburban as brought in. Not true. The car had hail damage when I brought in but the hood paint was not damaged, That was damage done by your people, All you have to do is look at the depth of the hail dents in the paint damaged area and the scratches. That was done after you received the Suburban. More
by JKAB11
November 15, 2024
Edwin checked us in quickly. Gave us updates. Entered our rewards number so we could earn rewards. Used our coupon. Service was quick and check out as well. Edwin was kind, pat Gave us updates. Entered our rewards number so we could earn rewards. Used our coupon. Service was quick and check out as well. Edwin was kind, patient (with us old folks), courteous, made us feel valued. He is a valuable employee. More
by mcardlepete
November 07, 2024
My service advisor, Edwin Chan, had mentioned the need for transmission fluid and transfer case fluid change at 45,000 on my last visit when I had an oil change on my 2018 Suburban. He didn't pressure me for transmission fluid and transfer case fluid change at 45,000 on my last visit when I had an oil change on my 2018 Suburban. He didn't pressure me, just gave me the price and I said "maybe next time." I received a coupon from Huffines for 15% off and called to see if James Wood would honor it. The person who answered said "yes" and even quoted a price net of the coupon. I made an appointment and came in yesterday morning to have it done. You quoted a time and I waited. Edwin saw to it that it was completed properly and on time. Even washed my car. Edwin is a STAR!!! More
by KLMAHLKE
November 04, 2024
Hats off to Edwin Chang for another super support job. Outstanding job. He has been A#1 since I met him and this was my 11 vehicle purchase from James Wood. Outstanding job. He has been A#1 since I met him and this was my 11 vehicle purchase from James Wood. More
by wpm_0896
Other Employees Tagged: Phillip Surles
November 02, 2024
Edwin was very helpful. He was able to get me back on the road very quickly. Edwin is always a great service advisor. He was able to get me back on the road very quickly. Edwin is always a great service advisor. More
by WARRENGDYER
Other Employees Tagged: Trish Cheaney
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