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Edwin Chan
Edwin Chan | Page 16
Assistant Service Manager
Tom Clark Auto Park
3906 I-35E South
Denton, TX 76210
374 Reviews
374 Reviews
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374 Reviews of Edwin Chan
November 15, 2024
Edwin checked us in quickly. Gave us updates. Entered our rewards number so we could earn rewards. Used our coupon. Service was quick and check out as well. Edwin was kind, pat Gave us updates. Entered our rewards number so we could earn rewards. Used our coupon. Service was quick and check out as well. Edwin was kind, patient (with us old folks), courteous, made us feel valued. He is a valuable employee. More
by mcardlepete
Verified Customer
November 07, 2024
My service advisor, Edwin Chan, had mentioned the need for transmission fluid and transfer case fluid change at 45,000 on my last visit when I had an oil change on my 2018 Suburban. He didn't pressure me for transmission fluid and transfer case fluid change at 45,000 on my last visit when I had an oil change on my 2018 Suburban. He didn't pressure me, just gave me the price and I said "maybe next time." I received a coupon from Huffines for 15% off and called to see if James Wood would honor it. The person who answered said "yes" and even quoted a price net of the coupon. I made an appointment and came in yesterday morning to have it done. You quoted a time and I waited. Edwin saw to it that it was completed properly and on time. Even washed my car. Edwin is a STAR!!! More
by KLMAHLKE
November 04, 2024
Hats off to Edwin Chang for another super support job. Outstanding job. He has been A#1 since I met him and this was my 11 vehicle purchase from James Wood. Outstanding job. He has been A#1 since I met him and this was my 11 vehicle purchase from James Wood. More
by wpm_0896
Other Employees Tagged: Phillip Surles
November 02, 2024
Edwin was very helpful. He was able to get me back on the road very quickly. Edwin is always a great service advisor. He was able to get me back on the road very quickly. Edwin is always a great service advisor. More
by WARRENGDYER
Other Employees Tagged: Trish Cheaney
October 29, 2024
Solved the problem with my car in no time and had it fixed within a timely manner. fixed within a timely manner. More
by ZELATROID
Other Employees Tagged: Tim Wilkins
October 24, 2024
Had an issue with my air conditioning unit in my truck. It was an intermittent issue so it had to be "tracked down" so to speak over a couple days. They ended up replacing a sensor that seemed to fix it. W It was an intermittent issue so it had to be "tracked down" so to speak over a couple days. They ended up replacing a sensor that seemed to fix it. When I went to pick the truck up I started it and sure enough the issue came back. So I brought it home and took it back in the next morning. The ended up replacing a second sensor and that was evidenlly the ticket because it's been working great ever since. The cool thing is, they did not charge me for the second sensor (different one than the one they originally replaced) nor the labor charge for replacing it. Being retired and on a fixed income that was really helpful! Gaven, the service rep and the technicians tracked the problem down. More
by Steve McLeod
Other Employees Tagged: Samantha Oliphant, Gavynn Norris
October 24, 2024
It’s so nice going into a dealership that takes care of you when you need help. They listen to your concerns and address the issues. No extra xx. Everyone is so friendly and more than willing to make you f you when you need help. They listen to your concerns and address the issues. No extra xx. Everyone is so friendly and more than willing to make you feel comfortable. I’ve always had a great experience at James Woods in Denton. Thank you so much More
by STRICKLANDDB
Other Employees Tagged: Jason Gattenby, Wendy Deter, Trish Cheaney
October 24, 2024
I am very pleased with the service that I received from Edwin our service provider. The work that was done was completed in a timely manner and professionally done. Edwin our service provider. The work that was done was completed in a timely manner and professionally done. More
by TAYLORJEFFERY780
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