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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 18

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
374 Reviews
4.8

374 Reviews

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374 Reviews of Edwin Chan

September 15, 2024

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Employee Rating

5 stars aren’t enough for this shop. I received some of the best and most professional services from Edwin Chan. More

by john@secure-mgmt.com
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Yes
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Sep 24, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your kind words about the exceptional service you received from Edwin at James Wood Chevrolet Denton. It's fantastic to hear you had such a positive experience. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 12, 2024

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Having made an appt but still waiting 2 1/2 hrs was not pleasant. I’ve traded here since 1990, customer service is not the same. Edwin was very nice, More

by dacolecchi
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Yes
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Sep 17, 2024

Tom Clark Auto Park responded

Thank you for your feedback. We appreciate your long-standing loyalty to James Wood Chevrolet Denton since 1990. We understand that waiting for 2 1/2 hours after having an appointment is not the experience we aim for, and we appreciate your patience. We will work to improve our service times. Thank you for recognizing our team members, and we hope to provide you with a better experience on your next visit. Please feel free to reach out if you have further concerns. Sincerely, James Wood AutoPark Management | 940-591-9663

September 05, 2024

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Very efficient staff. Explain what they are doing thoroughly on your car. They don't impose any extra work on you. More

by WAINOOSON
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Yes
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Sep 06, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We at James Wood Chevrolet Denton are delighted to hear that you found our staff efficient and thorough in explaining the work being done on your car. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 30, 2024

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Repair completed in the amount of time estimated at drop off. Service writer very professional and courteous. More

by KEITH_SKINNER
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Recommend Dealer
Yes
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Sep 03, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review, Keith! We're thrilled to hear that your repair was completed within the estimated time and that our service writer left a positive impression. At James Wood Chevrolet Denton, we strive to provide exceptional service to all our customers. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2024

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Very efficient and detail orientated staff. Edwin did a great job outlining all of the applicable recalls for my vehicle. More

by broncos8
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Yes
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Aug 29, 2024

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our efficient and detail-oriented staff at James Wood Chevrolet Denton. It's wonderful that Edwin was able to assist you with the recalls on your vehicle. We appreciate your feedback and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

August 24, 2024

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Edwin was A fantastic service advisor. He got me in and out with my oil change and a good amount of time. He was also very friendly and helpful. More

by JUSTINPITTS157
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Recommend Dealer
Yes

Other Employees Tagged: Scotty Rice

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Aug 27, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Edwin provided you with fantastic service during your oil change at James Wood Chevrolet Denton. We appreciate your kind words and hope to see you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

August 23, 2024

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Edwin listened to what I needed. Gave me his recommendations and set up the service in reasonable time. More

by RUTHANDDANNYOGLE
Recommend Dealer
Yes
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Aug 26, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that Edwin was able to listen to your needs and provide you with the recommendations you were looking for. At James Wood Chevrolet Denton, we strive to ensure timely and efficient service for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 23, 2024

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Once again, this dealership rose above the normal and performed great. Very important in buying decisions. More

by BMANFREDI55
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Laska

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Aug 26, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your kind words about James Wood Chevrolet Denton. It's fantastic to hear that we were able to exceed your expectations once again. We look forward to assisting you with all your future buying decisions. Please visit us again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 21, 2024

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Employee Rating

As always James Wood service center is very accommodating. It did take a little longer than normal for a oil change and tire rotation. It is HOT so I am understanding More

by bdollak
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 24, 2024

Tom Clark Auto Park responded

Thank you for your understanding and for choosing James Wood Chevrolet Denton! We appreciate your kind words about our service center. We strive to accommodate all our customers, and we’re glad you recognize that even during the busy, hot days. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 21, 2024

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Edwin did a great job of getting my GMC Sierra service, oil change and tire rotation in and out in 45 minutes first thing on a Saturday morning. More

by WSCOTTKEELER
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Service Time
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Recommend Dealer
Yes
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Aug 23, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Edwin provided efficient service for your GMC Sierra, getting everything done so quickly on a Saturday morning. At James Wood Chevrolet Denton, we strive to ensure a smooth experience for all our customers. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

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