Edwin Chan | Page 21
Assistant Service Manager
Tom Clark Auto Park
3906 I-35E South
Denton, TX 76210
388 Reviews
Write a Review388 Reviews of Edwin Chan
August 01, 2024
Always good service and friendly people . Car returned as promised and sparkling clean. Great service people. Car returned as promised and sparkling clean. Great service people. More
Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, This last time I worked with Taylor for a great outcome
August 01, 2024
Good experience. Got me in right at 7am!! Had oil changed and tire rotation done. About 30min after I left the dealership, I got a call from the shop manager informin Got me in right at 7am!! Had oil changed and tire rotation done. About 30min after I left the dealership, I got a call from the shop manager informing me they forgot to put my lug nut key back in my truck. Without hesitation he said he would send some to my house and stick it in the mail box . Really appreciated that !!!! More
Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska
July 20, 2024
I came back after my brand new AC compressor failed 2 months later. The Service Manager was polite and very responsive in getting my vehicle serviced. The only thing that was missing was a loaner vehicle months later. The Service Manager was polite and very responsive in getting my vehicle serviced. The only thing that was missing was a loaner vehicle. Keep up the good work and we'll keep coming back. More
July 12, 2024
The cashier in the service department is not very friendly. She didn't greet me when I walked up. She ignored me and let me stand there for a few minutes before she even addressed me. The serv friendly. She didn't greet me when I walked up. She ignored me and let me stand there for a few minutes before she even addressed me. The service department did a good job servicing and washing my truck. More
July 11, 2024
Speedy fast service. I didn't even have an appointment. Vehicle was ready to go as promised. I didn't even have an appointment. Vehicle was ready to go as promised. More
Other Employees Tagged: Jarrett Abel
July 10, 2024
Amazing service and kept me updated throughout the whole process. Was able to get me in immediately without an appointment due to severity of the issue process. Was able to get me in immediately without an appointment due to severity of the issue More
Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska
July 08, 2024
The people always treat you like a valued customer and keep you updated on your service progress keep you updated on your service progress More
Other Employees Tagged: Dee Ann Potendyk, Will Lewis, Doug Spivey, Mike Belew
July 06, 2024
Scheduled appointment. Never informed customer they were 90 minutes behind. Appointment scheduled at 0815 am!! Took approximately 3 hours for oil change. Someone sat in pas Never informed customer they were 90 minutes behind. Appointment scheduled at 0815 am!! Took approximately 3 hours for oil change. Someone sat in passenger seat and laid it down all the way and took a cleaning rag from the car. Manager had no explanation why someone would lay down in front passenger seat during an oil change or why they would removed items from customers car take didn’t belong to them. I was dissatisfied with service and lack of explanation from manager. I won’t be returning. The only reason I scheduled is because it was under warranty. No thanks! More
Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Jared Laska

