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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 20

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
388 Reviews
4.8

388 Reviews

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388 Reviews of Edwin Chan

August 23, 2024

Dealership Rating
Employee Rating

Edwin listened to what I needed. Gave me his recommendations and set up the service in reasonable time. More

by RUTHANDDANNYOGLE
Recommend Dealer
Yes
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Aug 26, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that Edwin was able to listen to your needs and provide you with the recommendations you were looking for. At James Wood Chevrolet Denton, we strive to ensure timely and efficient service for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 23, 2024

Dealership Rating
Employee Rating

Once again, this dealership rose above the normal and performed great. Very important in buying decisions. More

by BMANFREDI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Laska

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Aug 26, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your kind words about James Wood Chevrolet Denton. It's fantastic to hear that we were able to exceed your expectations once again. We look forward to assisting you with all your future buying decisions. Please visit us again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 21, 2024

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Employee Rating

As always James Wood service center is very accommodating. It did take a little longer than normal for a oil change and tire rotation. It is HOT so I am understanding More

by bdollak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 24, 2024

Tom Clark Auto Park responded

Thank you for your understanding and for choosing James Wood Chevrolet Denton! We appreciate your kind words about our service center. We strive to accommodate all our customers, and we’re glad you recognize that even during the busy, hot days. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 21, 2024

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Employee Rating

Edwin did a great job of getting my GMC Sierra service, oil change and tire rotation in and out in 45 minutes first thing on a Saturday morning. More

by WSCOTTKEELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Edwin provided efficient service for your GMC Sierra, getting everything done so quickly on a Saturday morning. At James Wood Chevrolet Denton, we strive to ensure a smooth experience for all our customers. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

August 16, 2024

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Employee Rating

They were very professional in every way I most certainly will be returning for anything else I may need dome to my vehicle. More

by MS.DALIA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear you found our team at James Wood Chevrolet Denton to be professional. We look forward to assisting you again with any future needs for your vehicle. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

August 14, 2024

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Employee Rating

Edwin was awesome. He was able to work with my extended warranty and get the issue I was having with my truck taken care of and fixed with little hassle. More

by TONY MOUSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2024

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Edwin at James Wood Chevrolet Denton. It's great to know he was able to assist with your extended warranty and resolve the issue with your truck smoothly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2024

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Employee Rating

Jarrett was very helpful and respectful! He is great with taking care of his customers! More

by trish.cheaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

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Aug 12, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Jarrett provided you with helpful and respectful service at James Wood Chevrolet Denton. We truly value our customers and appreciate your kind words. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 07, 2024

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Employee Rating

Always great timely service. Wait times are minimal and the quality of service is always exceptional! More

by RUTHSJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant

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Aug 12, 2024

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We’re thrilled to hear that you consistently receive great and timely service at James Wood Chevrolet Denton. Our team strives to provide exceptional quality, and your feedback truly motivates us. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 07, 2024

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Employee Rating

Rachel was my contact for an oil and filter change! She was awesome! I was able to use my Cadillac Rewards thanks to her knowledge and I received the best complimentary wash I have ever gotten! She More

by ramonavaughn2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Rachel Alvey

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Aug 12, 2024

Tom Clark Auto Park responded

Thank you so much for your fantastic review! We’re thrilled to hear that Rachel was able to assist you with your oil and filter change and that you had a great experience utilizing your Cadillac Rewards. We’ll be sure to pass along your compliments to her and the car wash staff for providing you with excellent service. We look forward to welcoming you back to James Wood Chevrolet Denton for your next service visit! Sincerely, James Wood AutoPark Management | 940-591-9663

August 02, 2024

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Employee Rating

I am unhappy because they did not have a ride home for me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me More

by dlbjelde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Gattenby, Will Lewis, Gavynn Norris, Mike Belew , Denny Aldridge, Tammy Brooks, Alex Gipson, Jeff Horn, Mike Loch

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Aug 05, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand your frustration regarding the wait times and transportation arrangements. We appreciate your feedback as it helps us to improve our services. If you would like to discuss this further or give us another chance, please reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

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