Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 20

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
374 Reviews
4.8

374 Reviews

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374 Reviews of Edwin Chan

July 11, 2024

Dealership Rating
Employee Rating

Speedy fast service. I didn't even have an appointment. Vehicle was ready to go as promised. More

by branger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

Jul 14, 2024

Tom Clark Auto Park responded

Thank you for the positive review! We're thrilled to hear about your experience at James Wood Chevrolet Denton. Our team is dedicated to providing efficient and reliable service, even without an appointment. We look forward to serving you again in the future. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

July 10, 2024

Dealership Rating
Employee Rating

Amazing service and kept me updated throughout the whole process. Was able to get me in immediately without an appointment due to severity of the issue More

by SARABEAR3739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2024

Tom Clark Auto Park responded

Thank you for choosing James Wood Chevrolet Denton! We appreciate your positive feedback and are thrilled to hear about your experience with us. We always strive to provide exceptional service and keep our customers informed every step of the way. We're here for you whenever you need us - feel free to revisit us or share your experience with others. Sincerely, James Wood AutoPark Management | 940-591-9663

July 08, 2024

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Employee Rating

No car wash / vacuum? No state inspection? 3% fees for credit cards???? What's going on over there??? More

by mike@henryresidence.com
Service Price Transparency
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Recommend Dealer
No
Jul 11, 2024

Tom Clark Auto Park responded

Thank you for choosing James Wood Chevrolet Denton for your automotive needs, Mike. We understand your concerns and appreciate your feedback regarding your service visit. Please feel free to reach out to us directly to discuss your experience further. We aim to provide top-notch service and would love the opportunity to address your concerns. Sincerely, James Wood AutoPark Management | 940-591-9663

July 08, 2024

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Employee Rating

The people always treat you like a valued customer and keep you updated on your service progress More

by pro204
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Tom Clark Auto Park responded

Thank you for your kind words about James Wood Chevrolet Denton! We strive to make every customer feel valued and informed throughout their service experience. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 07, 2024

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Employee Rating

Pleasant, helpful greeter, Service Rep. , was efficient, knowledgeable, and kind. No long wait this time!! More

by pearl.z1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Tom Clark Auto Park responded

Thank you for choosing James Wood Chevrolet Denton for your recent service visit. We are thrilled to hear that our team provided you with a pleasant and efficient experience. We strive to offer knowledgeable and kind service to all our customers. We appreciate your positive feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 06, 2024

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Employee Rating

Scheduled appointment. Never informed customer they were 90 minutes behind. Appointment scheduled at 0815 am!! Took approximately 3 hours for oil change. Someone sat in pas More

by mic.gin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 08, 2024

Tom Clark Auto Park responded

Thank you for sharing your feedback with us. We understand your frustration regarding the wait time and the incidents that occurred during your visit. Please know that this is not the level of service we strive to provide at James Wood AutoPark. Your concerns have been noted, and we would appreciate the opportunity to address them further. Feel free to reach out to us so we can discuss this matter. Thank you. Sincerely, James Wood AutoPark Management | 940-591-9663

July 01, 2024

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Employee Rating

Friendly, resolved the problem, and shined up the outside before returning. Fantastic service, kept me informed. More

by LANDRUM785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2024

Tom Clark Auto Park responded

Thank you for choosing James Wood Chevrolet Denton and for the fantastic 5-star review! We are thrilled to hear that we were able to resolve the problem, provide friendly service, and keep you informed throughout. It was a pleasure serving you, and we look forward to welcoming you back for any future automotive needs. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

June 26, 2024

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Employee Rating

The service advisor Edwin did not listen to a single thing that was said to him nor did he read all the documentation when we booked our appointment online. More

by RUNCHICKENRUN4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 27, 2024

Tom Clark Auto Park responded

Thank you for sharing your feedback with us. We understand the situation you've described and value your input. Please reach out to us directly so we can address your concerns. Your experience is important to us, and we are here to help resolve any issues you may have encountered. Sincerely, James Wood AutoPark Management | 940-591-9663

June 25, 2024

Dealership Rating
Employee Rating

Edwin in the service department always makes sure my car receives quality care. Thank you. More

by sandradelatorre411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendi Little

Jun 26, 2024

Tom Clark Auto Park responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Edwin provided you with quality care for your car. At James Wood Chevrolet Denton, we strive to ensure our customers receive top-notch service. We look forward to assisting you again in the future and appreciate your feedback. Sincerely, James Wood AutoPark Management | 940-591-9663

June 25, 2024

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Employee Rating

Live in Gainesville Tx,but would rather drive 30 miles and have our vehicles serviced!!!Great job and super folks!!! More

by stradley5589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Tom Clark Auto Park responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you are satisfied with the service you received at James Wood Chevrolet Denton. We appreciate your kind words and look forward to welcoming you back for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

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