Edwin Diaz | Page 39

very comfortable sale very friendly sales department. very comfortable with the deal. extremely willing to work with you . I would highly recommend this dealership and sa very friendly sales department. very comfortable with the deal. extremely willing to work with you . I would highly recommend this dealership and salesman to others and I will be back More

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Had a poor experience, but effort was made to rectify If there was a way to select 0 stars, I would. I have never been so disgusted. I should have known better with family in the car sales business. I was If there was a way to select 0 stars, I would. I have never been so disgusted. I should have known better with family in the car sales business. I was told not to deal with this particular dealership, but I gave them the benefit of the doubt. They first rushed me to pick up the new vehicle I had leased-- calling multiple times and pressuring me-- but my grandfather passed away and I needed to push that off a couple of days. Before I could get there, the Jeep folks sold my vehicle to someone else. When I wanted to come and get it, it was no longer available. They drove 100 miles away to finally get my vehicle. After much miscommunication, I arrived at the dealership and my car was not there yet, supposedly getting detailed. But then the car arrived, not detailed. We waited another hour for the car. Finally I was ready to give them my previously leased Chevy (something they reassured me would be successful, despite my apprehension). Today, I received a $630 bill from my previous leasing bank. Apparently, my vehicle was never given back to US Bank. Where is it? We don't even know. I am done with this place. They lost my car and they are completely unprofessional. *Update: Edwin handled my concerns and took care of my situation like a professsional. I appreciate this. The vehicle has been found and grounded. More

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Professional Very friendly and professional. The Ram was serviced within the time frame I was told. All my concerns were addressed and in the meantime I was in t Very friendly and professional. The Ram was serviced within the time frame I was told. All my concerns were addressed and in the meantime I was in the showroom with Edwin viewing my next possible purchase. More

by nyusmc Verified Customer Verified Customer

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Excellent Never liked dealing with car dealers before.. I felt they were dishonest, didn't trust anything they said; until I came to Bayside Chrysler.. My third Never liked dealing with car dealers before.. I felt they were dishonest, didn't trust anything they said; until I came to Bayside Chrysler.. My third time here. I found that they try to accommodate my requests as much as possible.. I dealt with a few people here, but Edwin Diaz, Robert Caballeros, Giovanni and Terry made things smooth for me.. In the service department, Jay is outstanding individual.. A successful company is measured by the people that work there.. More

by JT8PARK Verified Customer Verified Customer

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2017 Jeep Grand Cherokee Great Dealership to walk into and receive great options. Loved my Sales Consultants and Managers. Edwin, Rob, and Turgo. Definitely will be recommendi Great Dealership to walk into and receive great options. Loved my Sales Consultants and Managers. Edwin, Rob, and Turgo. Definitely will be recommending this dealership to others. Fast and friendly service. More

by lilibethferrer Verified Customer Verified Customer

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