Edwin always takes great care of my car!
!
And makes service work in my schedule.
Thank you Edwin!!
!
And makes service work in my schedule.
Thank you Edwin!!
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by decoratingwithb
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2025 -
Sullivan Cadillac responded
Thank you for your review! We’re happy to hear that Edwin has been taking great care of your vehicle and accommodating your schedule at Sullivan Cadillac. Your satisfaction is our priority, and we appreciate you sharing your experience. We look forward to seeing you again soon.
Sincerely,
The Sullivan Cadillac Team
Love your dealership , thank you Edwin so helpful so
awesome I will certainly bring my car back to your dealership
awesome I will certainly bring my car back to your dealership
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by DONNA1005
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
The man that moved my car to the back thank you
Aug 10, 2025 -
Sullivan Cadillac responded
Thank you so much for your wonderful review, Donna! We're thrilled to hear that you had a great experience at Sullivan Cadillac and that Edwin was able to assist you so effectively. We look forward to welcoming you back when you bring your car in again!
Sincerely,
The Sullivan Cadillac Team
Excellent customer service, staff is knowledgeable and
friendly.Very pleased with my experience. Thank you
friendly.Very pleased with my experience. Thank you
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by yoele05
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2025 -
Sullivan Cadillac responded
Thank you for your review! We are happy to hear you had an excellent experience with our knowledgeable and friendly staff at Sullivan Cadillac. Your satisfaction is our top priority. We appreciate your feedback and look forward to serving you again.
Sincerely,
The Sullivan Cadillac Team
Nice Dealership, Very knowledgeable and courteous.
The facility is very nice and the car wash is much appreciated
The facility is very nice and the car wash is much appreciated
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by FARRELLE
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2025 -
Sullivan Cadillac responded
Thank you for your review, Farrelle! We appreciate your kind words about Sullivan Cadillac and are glad to hear that you found our dealership knowledgeable and courteous. It's great to know that you enjoyed our facility and the complimentary car wash. We look forward to welcoming you back on your next visit!
Sincerely,
The Sullivan Cadillac Team
My service was great!
Looking forward to further services there! The facility is nice! Thank you
Looking forward to further services there! The facility is nice! Thank you
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by JESSICAJAYNE101
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review! Our team is thrilled to hear that you had a great service experience at Sullivan Cadillac and we appreciate your kind words about our facility. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
My recent experience with the dealership was
disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to
disappointing. Last year, I paid over $1000 to repair my running board. Less than 1 year later, I'm experiencing the same problem, and they refuse to replace the motor unless I purchase new hinges. That will cost another $1100. After speaking to another mechanic, he feels they're trying to make up the difference by charging me for the hinges.
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by dallasb09
Service Price Transparency
Aug 02, 2025 -
Sullivan Cadillac responded
Thank you for sharing your experience. We understand your concerns about the repeated running board issue and the cost to replace additional parts. At Sullivan Cadillac, we aim to recommend repairs that address the root cause and keep your vehicle in good condition, and your feedback helps us see how this situation affected your trust.
If you'd like to talk more about your visit, please feel free to reach out to us directly. Your feedback is valuable to us.
Sincerely,
The Sullivan Cadillac Team
Everyone is very friendly at Sullivan Cadillac but Edwin
Mejia is not only friendly but very knowledgeable. When stopping in to get help paring a phone to the car, everyone pointed to Edwin. When walking
Mejia is not only friendly but very knowledgeable. When stopping in to get help paring a phone to the car, everyone pointed to Edwin. When walking in the door, Edwin knows many of the customers names as well as what model car they are bringing in. He is a customer service representative that Cadillac is lucky to have.
A Cadillac customer,
Paula Verenski
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by kat_womanv
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2025 -
Sullivan Cadillac responded
Paula, thank you for feedback about your experience at Sullivan Cadillac! We are happy to hear that Edwin's friendly and knowledgeable service made such a positive impression on you. It's truly our team members like Edwin who enhance the customer experience. We look forward to assisting you again.
Sincerely,
The Sullivan Cadillac Team
We were very happy with the communication and prompt
service and Edwin was very helpful and professional
service and Edwin was very helpful and professional
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by HILLSIDEHEIERS
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2025 -
Sullivan Cadillac responded
Thank you so much for your kind words! We're delighted to hear that you were happy with the communication and prompt service at Sullivan Cadillac. It's great to know that Edwin made a positive impact during your visit. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
The Sullivan Cadillac Team
He was very nice to us and we felt comfortable once
again. He didn’t try to sell me anything else like other dealerships
again. He didn’t try to sell me anything else like other dealerships
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by ITALIANGRAMMY33
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2025 -
Sullivan Cadillac responded
Thank you for your kind words! We're glad to hear that you felt comfortable during your visit to Sullivan Cadillac. Our team is dedicated to providing a pleasant experience without the pressure to upsell. We truly appreciate your feedback, and we look forward to seeing you again!
Sincerely,
The Sullivan Cadillac Team
Excellent service from front & back.
Spent $2k and appreciated same day service and car wash
Spent $2k and appreciated same day service and car wash
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by johndarby
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review, John! We're thrilled to hear that you had an excellent experience with both our front and back service teams at Sullivan Cadillac. It's great to know that you appreciated our same-day service and car wash. We look forward to seeing you again!
Sincerely,
The Sullivan Cadillac Team
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