Edwin Mejia
Edwin Mejia at Sullivan Cadillac

Edwin Mejia

Service Advisor

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

4.8
82 Reviews
4.8

82 Reviews

Write a Review

82 Reviews of Edwin Mejia

May 30, 2026

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Employee Rating

Won't fix my window under bumper to bumper warranty. Cadillac rep said it is not covered and window will not leak. He would submit a case to Cadillac and call me to let me know the findings. Bumper to b More

by rhartness
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Estefania Adaro

May 30, 2026

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your concerns regarding the window issue and the coverage of your bumper-to-bumper warranty. It's important to us that our customers feel supported, and we appreciate your feedback. Please reach out to us directly at Sullivan Cadillac, so our team can assist you further and provide clarity regarding your warranty. We value your satisfaction and aim to address your concerns. Sincerely, The Sullivan Cadillac Team

May 30, 2026

rhartness responded

The Cadillac rep was submitting a case on this problem and was to call me on results. Has not ever contacted me. worthless

May 29, 2026

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I have always received excellent service and genuine care for my vehicle at Sullivan Cadillac. Edwin is attentive and always keeps me apprised of all the necessary needs for my vehicle. More

by djanice12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, James Betancourt

May 30, 2026

Sullivan Cadillac responded

Thank you for your wonderful review, Janice! We are thrilled to hear that you have consistently received excellent service and genuine care at Sullivan Cadillac. It's great to know that Edwin has been attentive and keeps you informed about your vehicle's needs. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

May 22, 2026

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He did a great job explaining everything that they had to do the mechanic did a great job. My only problem is your garage is too expensive charges enormous amount of money to get your car repaired as to say More

by RKELLEY
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Recommend Dealer
Yes
May 22, 2026

Sullivan Cadillac responded

Thank you for your feedback. We’re glad to hear that our mechanic did a great job explaining everything thoroughly. We appreciate your concerns regarding pricing and understand that repair costs can be a consideration. If you’d like to discuss this further or explore options, please feel free to reach out to us directly at Sullivan Cadillac. We value your input and hope to have the chance to serve you again in the future. Sincerely, The Sullivan Cadillac Team

April 29, 2026

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My experiences with Sullivan Cadillac for my last 3 Cadillac purchases has been very easy. Stephanie is my service writter, she is Always pleasant and informative. Thanks for Your excellent service More

by pjrimes
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Estefania Adaro, John Sandiford

Apr 29, 2026

Sullivan Cadillac responded

Thank you for your wonderful review, Pauletta! We’re glad to hear that your experiences with Sullivan Cadillac have been easy and enjoyable throughout your last three Cadillac purchases. It’s great to know that Stephanie has been a pleasant and informative service writer for you. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

April 23, 2026

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They always say "we cant duplicate" the problem anytime I have an issue with my car. I have a constant "vibration" anytime the car goes in "eco" mode. But they cant duplicate it.....so when I go with them, t More

by hollilongrn
Service Price Transparency
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Recommend Dealer
No
Apr 24, 2026

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your frustration regarding the ongoing vibration issue and our efforts to duplicate it. Your feedback is important, and we appreciate you bringing this to our attention. We take all customer concerns seriously, and we encourage you to reach out directly to Sullivan Cadillac so we can discuss your concerns further. We hope to have another opportunity to assist you better in the future. Sincerely, The Sullivan Cadillac Team

April 02, 2026

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Edwin always is very helpful and lets me know immediately what the problem is with my car and about what the cost will be approximately. Cannot complain at all about the services and employees who go out of More

by FRETJL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Estefania Adaro, Jeffrey Larson, John Sandiford , Jeffrey Mayorga

Apr 03, 2026

Sullivan Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about Edwin and our team at Sullivan Cadillac. It's great to hear that you feel welcomed and well-informed during your service visits. We look forward to seeing you again and providing you with the same exceptional service! Sincerely, The Sullivan Cadillac Team

March 29, 2026

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Sullivan’s service over the years has been professional and the service staff has been knowledgeable as well as friendly. More

by glitter92442
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Estefania Adaro

Mar 30, 2026

Sullivan Cadillac responded

Thank you for your kind words! We’re happy to hear you have consistently experienced professional service at Sullivan Cadillac. Our knowledgeable and friendly staff always strive to provide the best for our customers. We look forward to welcoming you back in the future! Sincerely, The Sullivan Cadillac Team

March 26, 2026

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Very competent Service Person. Took us early & told us how long the service would take. He called me during visit to tell of a problem with the air filter & did I want to add it More

by FARRELLE
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Recommend Dealer
Yes

Other Employees Tagged: Bob Vitrano

Mar 26, 2026

Sullivan Cadillac responded

Thank you for your wonderful feedback, Farelle! We're thrilled to hear about your positive experience with our service team at Sullivan Cadillac. It's great to know that our technician was able to provide timely updates and assist you with your air filter. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

March 26, 2026

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They were very professional and Stephanie was the bomb. com. Appreciate the love and support I received from Cadillac Sullivan More

by HAMILTONT40
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Recommend Dealer
Yes

Other Employees Tagged: Estefania Adaro, Jeffrey Larson, John Sandiford , Jeffrey Mayorga

Mar 26, 2026

Sullivan Cadillac responded

Thank you for your kind words, Hamilton! We appreciate your support and are thrilled to hear that you had a great experience with us at Sullivan Cadillac and that Stephanie made such a positive impression. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

March 23, 2026

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Appt took a little longer than expected. Love that they wash the car & vacuum driver side. More

by EMJRAJ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Sullivan Cadillac responded

Thank you for your feedback. It's great to hear you appreciated the car wash and vacuuming at Sullivan Cadillac. We understand that your appointment took longer than expected, and we appreciate your patience. If you have any further concerns or need assistance, please feel free to reach out to us. We look forward to serving you again. Sincerely, The Sullivan Cadillac Team

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