Edwin Melendez

I recently purchased an X3 from BMW of Silver Spring. The experience was one of my best car purchasing experiences. The Client Advisor, Edwin Melendez, was attentive and responsive. They did not have the The experience was one of my best car purchasing experiences. The Client Advisor, Edwin Melendez, was attentive and responsive. They did not have the vehicle in their inventory but Edwin located the vehicle Saturday afternoon and had it onsite Monday morning. Edwin collected the pertinent information from me to complete the purchase process and to reduce waiting time at delivery. I arrived at 4:00 PM. The car was detailed and waiting for me. I completed the finance process, received a feature overview and orientation and was on the road by 5:30 PM. It was a quick and hassle free process. More

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Dealership is very responsive, informative and knowledgeable. Experiences has always been good and Edwin in particular beats expectations! knowledgeable. Experiences has always been good and Edwin in particular beats expectations! More

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Edwin was a pleasure to work with. He’s calm & easy going which makes the sales process palatable. He’s also super knowledgeable and takes his time time explain the cars which I apprec He’s calm & easy going which makes the sales process palatable. He’s also super knowledgeable and takes his time time explain the cars which I appreciate. We never felt like he was rushing us or pushy to make a sale. More

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I had an incredible experience working with Edwin at BMW of Silver Spring. From the start, he was professional, calm, and incredibly easy to work with. I had a specific BMW in mind, and Edwin went above and of Silver Spring. From the start, he was professional, calm, and incredibly easy to work with. I had a specific BMW in mind, and Edwin went above and beyond to arrange for that exact vehicle to be delivered to the dealership for me. Most impressively, he managed to get everything finalized and handed me the keys the very same day. If you’re looking for a seamless, stress-free car buying process, I highly recommend asking for Edwin! More

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We were very much impressed the way Edwin interacted with us throughout. He is very knowledgeable, courteous and professional. We felt bad that finally we could not buy the car at the price (we were willing us throughout. He is very knowledgeable, courteous and professional. We felt bad that finally we could not buy the car at the price (we were willing to pay). Overall, we left with very positive impression and hope in future we will be returning there to buy a car of our choice. Saurabh More

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Muy buena atención el cervicio fue excelente me ayudaron mucho a que todo fuera facil ayudaron mucho a que todo fuera facil More

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I highly recommend working with Edwin Melendez at BMW of Silver Spring. I recently purchased a car through him and it was easily the best experience I’ve had at a dealership. Edwin was straightforward from Silver Spring. I recently purchased a car through him and it was easily the best experience I’ve had at a dealership. Edwin was straightforward from the start and there were absolutely no surprises or 'salesman' tactics. ​He really went above and beyond to locate the exact vehicle we wanted and made sure everything was finalized before the BMW offers expired. What stood out most was his attitude—he took the time to listen to our concerns without being dismissive, and he addressed each one with sincerity. I never felt pressured or rushed throughout the entire process. I’ll definitely be working with Edwin again for my next BMW! More

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I had an excellent experience buying our BMW x7 from Silver Spring BMW, thanks to Edwin. From the start, he really listened to what we needed and worked quickly to find an extremely close match with mos Silver Spring BMW, thanks to Edwin. From the start, he really listened to what we needed and worked quickly to find an extremely close match with most of the options we wanted — and importantly, he helped us get it purchased before the end of the year so we could take advantage of the incentives and great financing rates. Edwin also went above and beyond by pointing out an additional discount we could get through Navy Federal and helping us take advantage of it. When the car was delayed at the Baltimore port, he stayed on top of it and facilitated speedy transport so everything could be finalized before year-end. There were a few hiccups along the way, but he handled them professionally and made the whole process smooth and stress-free. We live in Northern VA and initially shopped closer to home, but after a much better overall experience at Silver Spring, we’re really glad we made the trip. The attitude, pricing, and rates were all excellent. Highly recommend working with Edwin at Silver Spring BMW — he’s knowledgeable, responsive, and truly looks out for his customers. I’m thrilled to be heading into the new year with a new car! More

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Everyone was very professional. Edwin was very knowledgeable and informative. Great service. Bridgette was very helpful. Edwin was very knowledgeable and informative. Great service. Bridgette was very helpful. More

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Outstanding service in buying my new M3, in stark contrast with the experience I had at another local BMW dealer. I worked with Edwin, Steve and Max. They were honest, accommodating, responsive an contrast with the experience I had at another local BMW dealer. I worked with Edwin, Steve and Max. They were honest, accommodating, responsive and efficient. Highly recommend this dealer and the folks who work there. More

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