Edwin Rivera | Page 4

Edwin Rivera service was great from when i walked in through the service doors. He made sure that all my needs were met. Just because of him i recommended 2 of my family members, and 1 of My Best frien through the service doors. He made sure that all my needs were met. Just because of him i recommended 2 of my family members, and 1 of My Best friends that also owns a jeep Cherokee. More

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JC was very nice and very understandable. He definitely made sure we found something we liked and leaving happy from the lot. Thank you again JC! made sure we found something we liked and leaving happy from the lot. Thank you again JC! More

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The staff @ Marino CJD always provides good service to me. Highly recommend their service department. As a retired Auto Dealer & Consultant, I appreciate their commitment to Customer Satisfaction. me. Highly recommend their service department. As a retired Auto Dealer & Consultant, I appreciate their commitment to Customer Satisfaction. More

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Dishonest and neglected dealership!! I dropped my Jeep for repairs on 06/22/20 at 9AM then I called my “advisor “ Edwin around 4pm to see what is going on with my car, but Edwin told me t I dropped my Jeep for repairs on 06/22/20 at 9AM then I called my “advisor “ Edwin around 4pm to see what is going on with my car, but Edwin told me that car couldn’t get repair because the diesel mechanic employees called off? My car was sitting all day and I didn’t know until I called!! Wow!! What customer service is this?? Now, today on 06/23/20 around 10AM I called to find out what is new about my car but I was tolled that my “advisor “ is busy!! After half day Whenever I call them no one is available !! The end of the day at 4PM I went to Marino Jeep to pick up my car even it's not fixed yet , then I got email from different advisor Bob telling me that my car is ready for pick up. After arrived the manager instead of apology for their neglected behavior, he asked me to stop coming to dealerships because I wrote a true comment on their dishonest treatments. Worst jeep dealerships ever. More

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This is my 2nd Jeep I got here. Have always been treated with respect and never had to deal with with a run around price. with respect and never had to deal with with a run around price. More

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