Edwin Roman

Your new management (3 years? ) new too me, I quit Honda of Gainesville Florida (old management) due to their idea, older the car less worth because of mileage, seemed to be drivi ) new too me, I quit Honda of Gainesville Florida (old management) due to their idea, older the car less worth because of mileage, seemed to be driving force to say my car was crap and not give me good service. News flash, that old car is still running well for my son and has about 300,000 on it now. I saw a new management was in place and, better sales folks and kinder employees. ??? Don’t know your politics, but something sure turned things around there. My new CRV is doing well and the service advisor I had is a dude that’s helped me for years and we had a good laugh about my old car being alive and well. He can take credit for that until your service manager took over and wouldn’t authorize work on my old car! Anyway, my last session went well and the recalls were taken care of. One thing; if you expect your mechanic to be efficient back in the garage downloading stuff too folks vehicles , get a better wi fi systems and set up some routers for them. My mechanic had trouble getting enough connections to download the updates I needed. More

by jch54 Verified Customer Verified Customer

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Excellent service center. Very customer care oriented. Easy to schedule appointment and that is very much appreciated. Very customer care oriented. Easy to schedule appointment and that is very much appreciated. More

by kjb828 Verified Customer Verified Customer

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Great experience with Edwin Roman Edwin Roman has helped me twice now. First with offering competitive price matching on parts for my son's Honda Civic and second with resolving a reo Edwin Roman has helped me twice now. First with offering competitive price matching on parts for my son's Honda Civic and second with resolving a reoccurring billing error. He gave me the attention and treatment that old friends give one another. Edwin is an asset to Gainesville Honda. My thanks to Edwin Roman, More

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