Jose Lugo

Service people friendly. Service was relatively prompt. I was not introduced to the various personnel mentioned in the review. Service was relatively prompt. I was not introduced to the various personnel mentioned in the review. More

by foxscout33 Verified Customer Verified Customer

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The dealership at Honda of Gainesville is very good at getting the needed information on what is wrong with the vehicle getting the customer's vehicle into the service area performing the work checking fo getting the needed information on what is wrong with the vehicle getting the customer's vehicle into the service area performing the work checking for warranties. As the work begins they make sure you get an inspection video as early into the repairs as possible to view should something else needs your attention. They complete the work and get you back your vehicle washed if possible and ready for you. Efficient, professional and pronto. More

by MARVBROWN35 Verified Customer Verified Customer

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Mike Burton and management were great throughout the purchase process. Bought two vehicles. One was perfect, the other had a rare, minor issue that could not be handled on site. Management, one day a purchase process. Bought two vehicles. One was perfect, the other had a rare, minor issue that could not be handled on site. Management, one day after purchase, gave no hassle replacing the vehicle with another brand new, 6 miles on the speedometer, perfect one with same trim. They truly respect and value their customers. More

by CARYADER Verified Customer Verified Customer

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Very excellent service. Great communication and fast. Excellent waiting area. Awesome, honest and very organized. Great communication and fast. Excellent waiting area. Awesome, honest and very organized. More

by sferrer537 Verified Customer Verified Customer

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So far, no pressure when looking for services, or want to buy some parts, on the contrary, very attentive and pleasant, answer most of the question I may have. buy some parts, on the contrary, very attentive and pleasant, answer most of the question I may have. More

by A.SALGADO.27 Verified Customer Verified Customer

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The service was easy, professional, and relatively quick given what needed to be done to the vehicle. given what needed to be done to the vehicle. More

by calebzone1 Verified Customer Verified Customer

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Your new management (3 years? ) new too me, I quit Honda of Gainesville Florida (old management) due to their idea, older the car less worth because of mileage, seemed to be drivi ) new too me, I quit Honda of Gainesville Florida (old management) due to their idea, older the car less worth because of mileage, seemed to be driving force to say my car was crap and not give me good service. News flash, that old car is still running well for my son and has about 300,000 on it now. I saw a new management was in place and, better sales folks and kinder employees. ??? Don’t know your politics, but something sure turned things around there. My new CRV is doing well and the service advisor I had is a dude that’s helped me for years and we had a good laugh about my old car being alive and well. He can take credit for that until your service manager took over and wouldn’t authorize work on my old car! Anyway, my last session went well and the recalls were taken care of. One thing; if you expect your mechanic to be efficient back in the garage downloading stuff too folks vehicles , get a better wi fi systems and set up some routers for them. My mechanic had trouble getting enough connections to download the updates I needed. More

by jch54 Verified Customer Verified Customer

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Bought 3 cars from here always had the best service. Gene is also a great advisor Gene is also a great advisor More

by RICKM7996 Verified Customer Verified Customer

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Excellent service center. Very customer care oriented. Easy to schedule appointment and that is very much appreciated. Very customer care oriented. Easy to schedule appointment and that is very much appreciated. More

by kjb828 Verified Customer Verified Customer

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Quick in service, always available, no pressure at all, attendance very gentle, I left wanting to come back,tks attendance very gentle, I left wanting to come back,tks More

by A.SALGADO.27 Verified Customer Verified Customer

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