Edwin Thalhammer
Edwin Thalhammer at Lexus of Arlington

Edwin Thalhammer | Page 17

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

Contact Me
4.4
190 Reviews
4.4

190 Reviews

Write a Review

190 Reviews of Edwin Thalhammer

January 25, 2022

Dealership Rating
Employee Rating

I came for scheduled service yesterday, and was extremely happy to get that done in very short time, great customer service, Bravo!!! More

by BORIS_S99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2022

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. Edwin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 24, 2022

Dealership Rating
Employee Rating

Very professional environment. High class service at a very reason pice. Highly recommend this dealer. More

by sal9224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

January 24, 2022

Dealership Rating
Employee Rating

Ed was not talkative but very accommodating and knowledgeable. Great experience. Also the cheapest oil change I found, and I called several places. More

by dpark13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again!

January 21, 2022

Dealership Rating
Employee Rating

Very unprofessional and careless about the customers. Very unprofessional and careless about the customers. The service advisor never came to me or call/text when my car was done with the service. Also, More

by Ldume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 07, 2022

Lexus of Arlington responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jan 25, 2022

Lexus of Arlington responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 18, 2022

Dealership Rating
Employee Rating

Service at Lexus of Arlington is superb. Ed Thalhammer is very knowledgeable, courteous service consultant. Have been there couple times and never have been disappointed. If you need your Lexus be serviced, More

by VKASPARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear that Ed and our team have been able to serve you and consistently demonstrate our commitment to great service. We look forward to seeing you next time!

January 15, 2022

Dealership Rating
Employee Rating

As always, fast and efficient service! First experience As always, fast and efficient service! First experience with Ed Thalhammer. He also pointed out some other maintenance items I should consider in th More

by jshadow1100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2022

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 04, 2022

Dealership Rating
Employee Rating

Service is bar none the best out there. Polite, attention to detail, looking for way to keep us on the road safely. More

by ZIMMERM65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

December 31, 2021

Dealership Rating
Employee Rating

Ed is great to work with and very understanding of the service needs for my car. The service was completed timely as promised. More

by pxayariboun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2022

Lexus of Arlington responded

Thank you for the kind words for Ed and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 31, 2021

Dealership Rating
Employee Rating

First time I got my car serviced here .. people are very kind take me on time .. they did excellent job Love this place More

by Thảo Do
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 02, 2022

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

December 31, 2021

Dealership Rating
Employee Rating

Mr. Thalhamer was professional and the work was done on time and correctly. Terrific experience More

by LMSHERIDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2022

Lexus of Arlington responded

We are very happy to hear that Edwin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Dealership Inventory (193 Vehicles)

used 2020 Chevrolet Equinox car, priced at $13,295
2020 Chevrolet Equinox
used
Chocolate Metallic exterior
Automatic
Front-wheel Drive
used 2017 Audi Q7 car, priced at $13,495
2017 Audi Q7
used
Florett Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Lexus GX 550 car, priced at $87,705
2026 Lexus GX 550
new
Atomic Silver exterior
Automatic
Four-wheel Drive
used 2022 Chevrolet Blazer car, priced at $25,995
2022 Chevrolet Blazer
used
Black exterior
Unknown
All-wheel Drive
new 2026 Lexus RZ 350e car, priced at $51,624
2026 Lexus RZ 350e
new
Oxygen White exterior
Automatic
Front-wheel Drive
new 2026 Lexus RX 350 car, priced at $62,514
2026 Lexus RX 350
new
Iridium exterior
Automatic
All-wheel Drive