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Edwin Thalhammer

Overview Reviews (190) Inventory (193)

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Edwin Thalhammer

Edwin Thalhammer | Page 16

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4

190 Reviews

Overview Reviews (190) Inventory (193)

4.4

190 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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190 Reviews of Edwin Thalhammer

February 21, 2022

Dealership Rating

Employee Rating

Ed took care of installing a new battery in our car in a very timely manner. He was very pleasant and efficient. very timely manner. He was very pleasant and efficient. More

by jajsales

Verified Customer

Recommend Dealer

Yes

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Feb 22, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ed delivered such a great experience!

February 14, 2022

Dealership Rating

Employee Rating

Wonderful service today. Car was ready earlier than we expected and Ed kept us informed as the service was being completed. This is a great dealership! Car was ready earlier than we expected and Ed kept us informed as the service was being completed. This is a great dealership! More

by CRAIG.LOVE

Verified Customer

Recommend Dealer

Yes

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Feb 15, 2022 -

Lexus of Arlington responded

Thank you, Craig, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 14, 2022

Dealership Rating

Employee Rating

Awesome service very helpful. Explained everything that they where going to do also very clean Explained everything that they where going to do also very clean More

by DRDRUMS72

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 15, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 12, 2022

Dealership Rating

Employee Rating

Always quick easy and efficient. Pleasant area to wait… Ed is extremely knowledgeable and helpful! Ed is extremely knowledgeable and helpful! More

by CANDALA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 14, 2022 -

Lexus of Arlington responded

Thank you for the kind words for Ed and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 10, 2022

Dealership Rating

Employee Rating

Service was good. The staff was helpful and provided me current situation about my car. Everything was fine. current situation about my car. Everything was fine. More

by ahacctng11

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 11, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 08, 2022

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Employee Rating

The service department was fast, efficient, and very professional. I was in and out quickly and was extremely impressed with the entire staff and facilities. professional. I was in and out quickly and was extremely impressed with the entire staff and facilities. More

by MIKEMARTE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 08, 2022 -

Lexus of Arlington responded

Thank you, Mike! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

February 07, 2022

Dealership Rating

Employee Rating

Everything was great! I am always satisfied when I come to this dealer. Thanks, grant to this dealer. Thanks, grant More

by Grant_ondo

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 08, 2022 -

Lexus of Arlington responded

Grant, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 07, 2022

Dealership Rating

Employee Rating

Excellent experience great to work with, wonderful customer service no pressure higly recommended to friends and family customer service no pressure higly recommended to friends and family More

by TERNOPIL4

Verified Customer

Customer Service

Recommend Dealer

Yes

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Feb 08, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 05, 2022

Dealership Rating

Employee Rating

Great service department very friendly and very knowledgeable plenty of available appointments and Great amenities knowledgeable plenty of available appointments and Great amenities More

by cfigler2779

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Mark Silverston, Lori Devega, Josie Garcia, Beverly Luna , Tony Coyoc, Sarah Lavigna

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Feb 05, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

February 01, 2022

Dealership Rating

Employee Rating

Great experience at Arlington... friendly staff, good service prices, timely service. I plan on coming here (from Schaumburg) for future visits. service prices, timely service. I plan on coming here (from Schaumburg) for future visits. More

by OJPATEL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 01, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

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