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Edwin Thalhammer

Overview Reviews (190) Inventory (193)

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Edwin Thalhammer

Edwin Thalhammer | Page 18

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4

190 Reviews

Overview Reviews (190) Inventory (193)

4.4

190 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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190 Reviews of Edwin Thalhammer

December 31, 2021

Dealership Rating

Employee Rating

I did not have an appointment and Ed took me right in and serviced my car right away. He was very helpful an answered all my questions. serviced my car right away. He was very helpful an answered all my questions. More

by Shellyh198

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 31, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Ed and our team. We're glad to hear we delivered such a great experience!

December 30, 2021

Dealership Rating

Employee Rating

Always been a good experience. GM, Marcin has been a tremendous help and has kept me and my family customers for many years! tremendous help and has kept me and my family customers for many years! More

by Steven

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski

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Dec 31, 2021 -

Lexus of Arlington responded

Thank you, Steven, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

December 25, 2021

Dealership Rating

Employee Rating

Professional, quick and efficient. Waited while they did the service and they made sure the wait time was not long. Thank you! the service and they made sure the wait time was not long. Thank you! More

by PERRYW

Verified Customer

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Lori Devega, Josie Garcia, Julianna Uriostequi , Tony Coyoc, Brenda Ramirez, Elena Soriano, Dakota Younglove

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Dec 27, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 21, 2021

Dealership Rating

Employee Rating

Very courteous and accommodating for my first service needed on my new suv. I’ll be back for future services needed on my new suv. I’ll be back for future services More

by LORI.RUSH

Verified Customer

Recommend Dealer

Yes

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Dec 22, 2021 -

Lexus of Arlington responded

Thank you for your very kind review, Lori. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

December 18, 2021

Dealership Rating

Employee Rating

They are a pleasure to deal with. Excellent service and friendly service advisors. Top notch! friendly service advisors. Top notch! More

by BEAG

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 20, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Edwin and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 15, 2021

Dealership Rating

Employee Rating

My service was completed exactly as explained and they actually finished the work early. Everything was clearly communicated and they worked with me to make sure that I got the best value for the work per actually finished the work early. Everything was clearly communicated and they worked with me to make sure that I got the best value for the work performed. More

by JON

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Dec 16, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 14, 2021

Dealership Rating

Employee Rating

The service was excellent at Arlington Lexus! Everyone was professional and so very helpful. I definitely recommend. was professional and so very helpful. I definitely recommend. More

by SCLAIBO

Verified Customer

Recommend Dealer

Yes

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Dec 14, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 13, 2021

Dealership Rating

Employee Rating

Clean environment. They offer refreshments for the customers and employees hospitality and they make you feel comfortable while waiting customers and employees hospitality and they make you feel comfortable while waiting More

by Lynda

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 13, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us, Lynda. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 08, 2021

Dealership Rating

Employee Rating

I took my car for service, I was told it would take a little over an hour. The service was fast even with a car wash. little over an hour. The service was fast even with a car wash. More

by LES52

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alex Castro

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Dec 09, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 05, 2021

Dealership Rating

Employee Rating

I think the service department is the best!Hey are I think the service department is the best! Hey are interested in servicing you even if you drive in off the street with no appointment and a tire pr I think the service department is the best! Hey are interested in servicing you even if you drive in off the street with no appointment and a tire problem. More

by SPIKE6041

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Josie Garcia

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Dec 05, 2021 -

Lexus of Arlington responded

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