Edwin Thalhammer
Edwin Thalhammer at Lexus of Arlington

Edwin Thalhammer | Page 3

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
190 Reviews
4.4

190 Reviews

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190 Reviews of Edwin Thalhammer

May 27, 2023

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Employee Rating

They were very accommodating to my time concerns. Also very fair pricing. They helped me find my sun glasses which had fallen under my seat during towing More

by kenholz54
Service Price Transparency
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Recommend Dealer
Yes

May 26, 2023

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Very professional, knowledgeable staff. Best service around. They took care of my car like it’s their own. Thank you More

by Akurtov226
Service Price Transparency
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Recommend Dealer
Yes

March 13, 2023

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Vehicle was returned in awesome condition, better than I could have expected. Thanks Lexus Service! More

by Rick
Recommend Dealer
Yes
Mar 13, 2023

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rick, please let us know.

Mar 15, 2023

Lexus of Arlington responded

Hi Rick, thank you for taking the time to let us know how we did. We hope you have a great day!

March 12, 2023

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I appreciated the excellent service on the pre-purchase inspection of my Lexus. Your evaluation enabled me to negotiate $1000 off the price of the vehicle. More

by Sourhead
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2023

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 11, 2023

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Employee Rating

Very good facilities. Excellent services. Always expensive. Kind employers. Therefore, I like your services. Thanks! More

by DRJSPARK
Recommend Dealer
Yes
Feb 13, 2023

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 28, 2023

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Ed was very helpful and explained everything to me and informed me everyday what was happening with the car and I am very happy with my experience and service. More

by GRZEGORZSIEMEK
Service Price Transparency
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Recommend Dealer
Yes
Jan 29, 2023

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 26, 2023

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Employee Rating

It was excellent service. I believe I messed up computer and they kindly straightened me out. They have very good patience. More

by Squirley02
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Recommend Dealer
Yes
Jan 29, 2023

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

January 25, 2023

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I'm so happy I bought the extended warranty for tires! Everyone was professional and very helpful! Ed kept me informed and we were lucky to get a loaner! Yhanks for great service!! More

by SCOTGIRL09
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Recommend Dealer
Yes

Other Employees Tagged: Vladamir Tanev, Kamil Wojcik

Jan 26, 2023

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ed met your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

January 21, 2023

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Always Extremely Helpful! !!!!! And Always Extremely Polite! Brought my new Lexus in September! The salesman was Extremely Helpful More

by MARYK1096
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Recommend Dealer
Yes
Jan 23, 2023

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 19, 2023

Dealership Rating
Employee Rating

The service was good. But this dealership now charging a 3.5% transaction fee if customers are paying with a credit card has left a bad taste in my mouth. This is a large More

by Jack
Service Price Transparency
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Recommend Dealer
Yes
Jan 19, 2023

Lexus of Arlington responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jack, feel free to contact us at your convenience.

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