Edy Barthelemy

Dear Mr. Garcia, I wanted to personally bring to your attention a disappointing experience I recently had at Ocean INFINITI Doral. As my INFINITI lease Garcia, I wanted to personally bring to your attention a disappointing experience I recently had at Ocean INFINITI Doral. As my INFINITI lease came to an end, I gave your dealership the opportunity to keep me as a customer. Unfortunately, I received an unreasonable lease quote for a comparable vehicle, and after choosing another brand, I was informed that Ocean INFINITI Doral would not accept the return of my lease because I was not purchasing or leasing another vehicle from them. After unsuccessfully trying to resolve the matter with the dealership, I opened a formal case with INFINITI Consumer Affairs (Case #56818879), which is currently under review. I am simply asking that you review my experience, as I do not believe it reflects the level of customer service expected from an authorized INFINITI dealership. Thank you for your time and consideration. Respectfully, More

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Great deal, she dealt the interaction professionally, might have been confused as it is my first negotiation/real world decision, but overall it went as expected. might have been confused as it is my first negotiation/real world decision, but overall it went as expected. More

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I recently purchase a 2023 Mazda CX-50 from Ocean Mazda Doral. I want to take a moment to share my experience. I got a call from Felipe Salcedo while I was in another car dealer. He was so kind to work on Doral. I want to take a moment to share my experience. I got a call from Felipe Salcedo while I was in another car dealer. He was so kind to work on some numbers for me that convinced me to go and visit Ocean Mazda Doral and see if they had what I was looking for. He then put me in touch with a salesperson named Edy Barthelemy. From the moment I met Edy he was extremely professional but most of all friendly, caring and patient. He took the time to show me what was on the lot and answer all my questions, explain every detail about the car, show me the clean Carfax and that made the buying process smooth and stress free. I can see that as a salesperson myself to another salesperson Eddy is truly a great asset to this dealership! Let me tell you If you're looking for someone who will genuinely take care of you and make sure you're comfortable with your purchase, I highly recommend you see Edy Barthelemy. More

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People are very helpful, knowledgeable and always ready to assist. The answer all your questions and concerns. Premises are confortable. to assist. The answer all your questions and concerns. Premises are confortable. More

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Very good service and the salesman was patient and attentive. Listened to what we needed and helped us make the right choice and helped us with the price to a number we could confirtably afford. Defin attentive. Listened to what we needed and helped us make the right choice and helped us with the price to a number we could confirtably afford. Definitely recoment this dealership to others More

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