Michael Garcia

Dear Mr. Garcia, I wanted to personally bring to your attention a disappointing experience I recently had at Ocean INFINITI Doral. As my INFINITI lease Garcia, I wanted to personally bring to your attention a disappointing experience I recently had at Ocean INFINITI Doral. As my INFINITI lease came to an end, I gave your dealership the opportunity to keep me as a customer. Unfortunately, I received an unreasonable lease quote for a comparable vehicle, and after choosing another brand, I was informed that Ocean INFINITI Doral would not accept the return of my lease because I was not purchasing or leasing another vehicle from them. After unsuccessfully trying to resolve the matter with the dealership, I opened a formal case with INFINITI Consumer Affairs (Case #56818879), which is currently under review. I am simply asking that you review my experience, as I do not believe it reflects the level of customer service expected from an authorized INFINITI dealership. Thank you for your time and consideration. Respectfully, More

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best owner ever great friend and human . also worked in there and they were great to me and my family also worked in there and they were great to me and my family More

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