Efrain Hidalgo
Efrain Hidalgo at Germain Mazda West

Efrain Hidalgo | Page 4

Parts Associate

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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4.9
38 Reviews

I’m a dedicated member of the Parts Department with five years of experience in the industry. I focus on helping customers and technicians find the right parts quickly and efficiently, with an emphasis on accuracy and dependable service.

Dealership Experience

1 yr, 11 mos

Industry Experience

4 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.9

38 Reviews

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38 Reviews of Efrain Hidalgo

June 28, 2025

Dealership Rating
Employee Rating

They were friendly and fast . I will recommend some friends to try Mazda. It’s my first time using Mazda More

by DBAICHAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyra Kanicki, Jo Carroll

Jul 01, 2025

Germain Mazda West responded

We're thrilled to hear that your first experience with Germain Mazda West was a positive one! Thank you for recommending us to your friends. Enjoy the ride!

June 20, 2025

Dealership Rating
Employee Rating

Nice friendly atmosphere. The representative was nice and attentive to my needs. I would recommend this dealership More

by kenneth.voris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jo Carroll

Jun 23, 2025

Germain Mazda West responded

Thank you for recommending Germain Mazda West! We're happy to hear that our team provided a friendly and attentive experience. We look forward to serving you in the future!

June 14, 2025

Dealership Rating
Employee Rating

I do not have anything specific to say about this dealer in particular thank you. More

by KFRAZIER67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jo Carroll , Conor O'Leary

Jun 16, 2025

Germain Mazda West responded

Thank you for sharing your five-star rating of Germain Mazda West!

June 14, 2025

Dealership Rating
Employee Rating

Had oil leaking after having it serviced. Jolie was very helpful over the phone and they even brought my car back after it was fixed. Excellent service from everyone More

by DRLIND525
Recommend Dealer
Yes

Other Employees Tagged: Jo Carroll

Jun 16, 2025

Germain Mazda West responded

We're delighted to hear that Jolie and the Germain Mazda West team provided excellent service and resolved your issue promptly. Thank you for sharing your experience with us!

June 12, 2025

Dealership Rating
Employee Rating

Good services, very professional and king people. I’m very happy with them, going back for sure. More

by JC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda

Jun 13, 2025

Germain Mazda West responded

Thanks so much, JC. We look forward to your next visit to Germain Mazda West!

May 28, 2025

Dealership Rating
Employee Rating

Great knowledgeable staff that go above and beyond to accommodate customers! Not limited to the presentation of Mazda West, very clean, comfortable environment. Awesome well rounded experience.! I wil More

by BARBHURT1
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda

May 28, 2025

Germain Mazda West responded

Thank you for the glowing review! We're delighted to hear that our Germain Mazda West team provided an exceptional experience in a clean and comfortable environment. We appreciate your recommendation and look forward to welcoming your friends and family!

May 08, 2025

Dealership Rating
Employee Rating

Everything went fine in my first visit to your service facility. Appreciated being able to get an appointment with short notice. Service was done as requested. More

by PAULHINDERS
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jo Carroll

May 08, 2025

Germain Mazda West responded

We're delighted to hear that your first visit went smoothly and you appreciated the quick appointment at Germain Mazda West. Thank you for choosing us, and we look forward to assisting with any future needs!

May 07, 2025

Dealership Rating
Employee Rating

Thank you for your very kind and punctual response. In addition, the service I needed was communicated to me by text and video, so it was easy to understand. More

by takayama.shouhei
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jo Carroll

May 08, 2025

Germain Mazda West responded

Takayama, we're delighted to hear that our communication methods made your experience at Germain Mazda West easy and clear. Thank you for the positive feedback!

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