Ron Pineda

I love going to Germain Mazda West that's where I purchase my first Mazda with that being said I took my car in to be serviced oil change tire rotation you know things that you supposed to do and I l purchase my first Mazda with that being said I took my car in to be serviced oil change tire rotation you know things that you supposed to do and I love the staff there they're very kind friendly and very respectful I love talking to everyone there. They made be feel very welcoming and very comfortable. I love for the fact that they leave you a video of everything that is being done on your car and show you want needs to be replaced or to let you know that the next time you come in make sure you have this service done, and they also wash your vehicle and always leave a cute little gift box with candy inside saying thank you for letting us service your vehicle 😉 I just want to give a shout out to the service department I always like coming there and talking to everyone you always make me feel like I'm part of the Mazda family !!! Have a great wonderful week and weekend! Denise Harris More

by dharris4255 Verified Customer Verified Customer

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Fast and well trained staff. Very nice and friendly staff. Clean and comfortable waiting area. Very nice and friendly staff. Clean and comfortable waiting area. More

by SGTmount Verified Customer Verified Customer

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Mike was great in handling my new car experience! He was excellent in showing me all the new features. He was excellent in showing me all the new features. More

by kwarnock.1954 Verified Customer Verified Customer

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Ron is great, my car was serviced timely and they were able to accommodate with a loaner car when I had to add unexpected needed services after the inspection. able to accommodate with a loaner car when I had to add unexpected needed services after the inspection. More

by natem136 Verified Customer Verified Customer

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My experience with the sales representative was excellent. He was extremely professional and made the entire car purchasing process smooth and easy from start to finish. He explained everything cle excellent. He was extremely professional and made the entire car purchasing process smooth and easy from start to finish. He explained everything clearly and answered all my questions with great detail and patience. The process was quick and well organized, all the way through to the vehicle delivery. I truly appreciate his professionalism and outstanding customer service More

by MUHANNADMSM Verified Customer Verified Customer

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They were great. They promised to fix my car in the time frame what they said. They promised to fix my car in the time frame what they said. More

by CHAN_MINE2000 Verified Customer Verified Customer

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Very friendly and interactive customer service. Answered my questions and kept me informed of progress as the work was done. Answered my questions and kept me informed of progress as the work was done. More

by serena_case Verified Customer Verified Customer

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Friendly, courteous service department. Ron keeps customers informed and makes good recommendations based on tech assessments. Ron keeps customers informed and makes good recommendations based on tech assessments. More

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John and Cameron were both very informative, friendly and professional as well as everyone else that I encountered at Germain Mazda west. It was a great experience. professional as well as everyone else that I encountered at Germain Mazda west. It was a great experience. More

by REARLEY0 Verified Customer Verified Customer

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An exceptional dealership experience, prompt friendly employees made me feel welcome. The mechanic went a step further and had my dirty car washed. I’ll be back! employees made me feel welcome. The mechanic went a step further and had my dirty car washed. I’ll be back! More

by KBCK1221 Verified Customer Verified Customer

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