Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Jo Carroll

Overview Reviews (62) Inventory (200)

Contact Me

View All Employees

< View All Employees

Jo Carroll

Service Writer

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

hi, I'm Jo! ⊹ ࣪ ˖ resident miata enthusiast and knowledgeable of all things Mazda. I've been in the industry for almost 4 years and always enjoy helping people love their vehicle. Whether you've had your car for 6 years or 6 months, I can help you figure out the best plan for keeping your Mazda in top shape! When I am not at work, I enjoy frequenting Columbus Crew games with my family, playing with my cat Pippa, and attending concerts ᓚ₍⑅^..^₎♡

Contact Me

5.0

62 Reviews

Overview Reviews (62) Inventory (200)

Dealership Experience

4 yrs

Industry Experience

4 yrs

5.0

62 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Jo Carroll

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

62 Reviews of Jo Carroll

April 28, 2026

Dealership Rating

Employee Rating

Excellent service, attention to detail, provide vehicle while mine was being serviced! I love everything about this dealership! while mine was being serviced! I love everything about this dealership! More

by SANDY.ELSEA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ron Pineda

Report | Print

Apr 28, 2026 -

Germain Mazda West responded

We love hearing that you had an excellent experience with our team! Thank you from all of us at Germain Mazda West!

April 04, 2026

Dealership Rating

Employee Rating

Great dealership. Fast and efficient. John Bechtel always is awesome. Gets me in for maintenance. Jo is amazing. Keep up the good work!! Thank you. Fast and efficient. John Bechtel always is awesome. Gets me in for maintenance. Jo is amazing. Keep up the good work!! Thank you. More

by drscpaz

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Bechtel, Efrain Hidalgo

Report | Print

Apr 06, 2026 -

Germain Mazda West responded

We're grateful for your awesome feedback about John and Jo! Thank you for choosing Germain Mazda West for your service needs.

March 30, 2026

Dealership Rating

Employee Rating

I had a good experience. Andrew did a nice job on the video of my car including the suggestions on things to to to keep it running smoothly. Thanks. Andrew did a nice job on the video of my car including the suggestions on things to to to keep it running smoothly. Thanks. More

by Kingj335

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Mathias

Report | Print

Mar 30, 2026 -

Germain Mazda West responded

We're thrilled to hear Andrew provided a helpful video and suggestions for your car. Thank you for choosing Germain Mazda West!

March 17, 2026

Dealership Rating

Employee Rating

Jessica, Service Director, solved an issue I had and provided me excellent customer service. Her efforts were appreciated. provided me excellent customer service. Her efforts were appreciated. More

by Janet S

Verified Customer

Recommend Dealer

Yes

Report | Print

Mar 17, 2026 -

Germain Mazda West responded

Hi Janet, it's great to know that Jessica turned things around for you! Thank you for choosing Germain Mazda West. See you next time! Safe travels!

March 17, 2026

Dealership Rating

Employee Rating

Great service center that was able to repair my vehicle in a timely manner with professionalism in a timely manner with professionalism More

by AKAZLAUSKY001

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Mar 17, 2026 -

Germain Mazda West responded

It means so much to us to see your review! Thanks from the team at Germain Mazda West.

March 15, 2026

Dealership Rating

Employee Rating

I always trust taking my car here. I love that they send a video review of my car. I love that they send a video review of my car. More

by Rcyerkes

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Efrain Hidalgo, Ron Pineda

Report | Print

Mar 16, 2026 -

Germain Mazda West responded

Thanks so much for the 5-star review of Germain Mazda West!

March 13, 2026

Dealership Rating

Employee Rating

We were impressed with the knowledge and professional way Eric and everyone treated us at the dealership. We will definitely tell our friends and family. Eric and everyone treated us at the dealership. We will definitely tell our friends and family. More

by PDM6690

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ashley Buzzelli, Cameron Allen, Eric Henry, Nicholas Kerr, Ian Napier

Report | Print

Mar 13, 2026 -

Germain Mazda West responded

Thank you for your thoughtful review! We’ll pass your kind words along to Eric and the team. See you again at Germain Mazda West!

February 08, 2026

Dealership Rating

Employee Rating

The staff were very professional and kind. No pressure tactics regarding repairs recommended, which I really appreciated. No pressure tactics regarding repairs recommended, which I really appreciated. More

by ashanti.vannoy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jolie Carroll

Report | Print

Feb 09, 2026 -

Germain Mazda West responded

We appreciate your feedback! Thank you for choosing Germain Mazda West and for highlighting our professional and kind service. We look forward to seeing you again, Ashanti!

February 02, 2026

Dealership Rating

Employee Rating

Appointment times are always honored, the text and email updates and inspection are thorough , and everyone is always professional and welcoming. updates and inspection are thorough , and everyone is always professional and welcoming. More

by ksuhoza

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jolie Carroll

Report | Print

Feb 03, 2026 -

Germain Mazda West responded

Thanks for sharing your positive experience with us at Germain Mazda West! We look forward to serving you next time!

January 24, 2026

Dealership Rating

Employee Rating

I like this dealership. It's clean and the employees are friendly, knowledgeable, and efficient. This always makes for a pleasant experience. It's clean and the employees are friendly, knowledgeable, and efficient. This always makes for a pleasant experience. More

by LEE_ERICAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jolie Carroll

Report | Print

Jan 26, 2026 -

Germain Mazda West responded

Thank you for the kind words, Lee! We’re delighted to hear you enjoy our friendly and efficient team. We appreciate your support and we hope to see you again at Germain Mazda West!

Dealership Inventory (200 Vehicles)

2026 Mazda CX-50 Hybrid | used

$39,500

2026 Mazda CX-50 Hybrid

used

Machine Gray Metallic exterior

CVT

All-wheel Drive

$39,500

View Vehicle Details

View Details

2026 Mazda CX-5 | new

$40,195

2026 Mazda CX-5

new

Rhodium White Metallic exterior

Automatic

All-wheel Drive

$40,195

View Vehicle Details

View Details

2019 Hyundai Elantra | used

$9,000

2019 Hyundai Elantra

used

Quartz White Pearl exterior

Automatic

Front-wheel Drive

$9,000

View Vehicle Details

View Details

2026 Mazda CX-30 | new

$29,628

2026 Mazda CX-30

new

Deep Crystal Blue Mica exterior

Automatic

All-wheel Drive

$29,628

View Vehicle Details

View Details

2026 Mazda CX-70 | new

$40,993

2026 Mazda CX-70

new

Jet Black Mica exterior

Automatic

All-wheel Drive

$40,993

View Vehicle Details

View Details

2026 Mazda CX-90 | new

$55,976

2026 Mazda CX-90

new

Rhodium White Premium exterior

Automatic

All-wheel Drive

$55,976

View Vehicle Details

View Details

View All Inventory