OUR FAMILY MEMBERS HAVE PURCHASED 3 NEW LEXUS STARTING
WITH RX 350 “2020” ALONG ES 250 “2021” and RECENTLY IS 300 “2022”. TQ! TO Tommy Ng :-) Eldred :-) Tito :-) ALL EXCELLENCE CUSTOMER SERVICES!! GIVE A
WITH RX 350 “2020” ALONG ES 250 “2021” and RECENTLY IS 300 “2022”. TQ! TO Tommy Ng :-) Eldred :-) Tito :-) ALL EXCELLENCE CUSTOMER SERVICES!! GIVE A+10 RATINGS! OUR NEXT #4 LEXUS NX “2023”.
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by ReNa Ken Kwong
Verified Customer
Verified Customer
Aug 08, 2022 -
Lexus of Henderson responded
We are so grateful to your family for your continued business! Thank you for choosing Lexus of Henderson and for sharing your positive feedback. Safe travels ahead!
Poor service, no communication, not thorough, not
knowledgeable, overview of the car was lacking, process was horrible. Kept having to ask for signed paperwork. Signed paperwork on 5/28/2022, just re
knowledgeable, overview of the car was lacking, process was horrible. Kept having to ask for signed paperwork. Signed paperwork on 5/28/2022, just received some receipts in the mail on 7/7/22 after asking multiple times. Still no communication as of today regarding payment. Very frustrated and extremely disappointed in overall experience. I can go on and on…..
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by Baedorf
Verified Customer
Verified Customer
Other Employees Tagged:
Sales Dept Savannah, 1 star
Jul 10, 2022 -
Baedorf responded
Process poor and not efficient!
Jul 11, 2022 -
Lexus of Henderson responded
This is certainly not the kind of experience we normally pride ourselves on and I'm disappointed to hear that we dropped the ball here. Thank you for bringing this to my attention. I think it would be best if you and I spoke about these concerns directly so we can work towards a solution. Since I am unable to find a good number to reach you, would you consider giving me a call directly?
Charlie Gumina - General Sales Manager - 702-942-6686
Employees are very nice.
The salesman was very knowledgeable on the vehicle. I would buy from this dealership again.
The salesman was very knowledgeable on the vehicle. I would buy from this dealership again.
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by CLFOGER
Verified Customer
Verified Customer
May 16, 2022 -
Lexus of Henderson responded
Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back!
Excellent costumer service salesman was very helpful
paperwork and trading in was nice and easy
paperwork and trading in was nice and easy
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by lrivera0398
Verified Customer
Verified Customer
Other Employees Tagged:
Don't remember his name
May 02, 2022 -
Lexus of Henderson responded
Thank you for the review! We appreciate these kind words about the Lexus of Henderson team. See you again next time.
Michelle and Eldrid were very helpful.
Thanks to Michelle to make or deal came true. She’s so friendly! I will buy a Lexus car again.
Thanks to Michelle to make or deal came true. She’s so friendly! I will buy a Lexus car again.
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by Josiegraci
Verified Customer
Verified Customer
Mar 27, 2022 -
Lexus of Henderson responded
Josie, we sincerely appreciate you taking the time to give Michelle and Eldrid a shoutout! We're delighted to hear we made your purchase experience at Lexus of Henderson such a positive one, and we hope you're loving every mile in your new car!
My sales person Eldred was very nice and approachable.
He provided us with different options as far as to what I was looking to purchase. He was also very knowledgeable of the different features that my
He provided us with different options as far as to what I was looking to purchase. He was also very knowledgeable of the different features that my car has. Everyone in the dealership were very nice and not pushy .
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by Karatenena58
Verified Customer
Verified Customer
Mar 16, 2022 -
Lexus of Henderson responded
Congratulations on your new car! We are thrilled that Eldred and the team took such great care of you and earned your five stars. Thank you from all of us at Lexus of Henderson!
Friendly service. Service staff was really helpful Place
was well organized. Was able to get my car back within an hour.
was well organized. Was able to get my car back within an hour.
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by Ken
Verified Customer
Verified Customer
Other Employees Tagged:
David.
Feb 14, 2022 -
Lexus of Henderson responded
Ken, we're glad to see that our team took care of your vehicle in a timely way. We appreciate your feedback and will see you again next time!
Eldred Obodai is fantastic. He is knowledgeable,
considerate and very professional. Kat Mason does her job with expertise well. Recommend Lexus of Henderson to everyone!
considerate and very professional. Kat Mason does her job with expertise well. Recommend Lexus of Henderson to everyone!
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by Drjlbarnes
Verified Customer
Verified Customer
Other Employees Tagged:
Kat Mason
Feb 14, 2022 -
Lexus of Henderson responded
Thank you for taking the time to share! We appreciate your business and are happy to hear that Eldred and Kat earned your five stars. Drive safely, and we hope to see you back again at Lexus of Henderson!
Great Customer Service and found the exact car we were
looking for! Thanks again for the Great Service!
looking for! Thanks again for the Great Service!
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by Bkvivalv
Verified Customer
Verified Customer
Other Employees Tagged:
Rich in Finance GREAT!
Feb 02, 2022 -
Lexus of Henderson responded
Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!
Great service. Very knowledgeable staff. Tyler is
awesome. Perfect service every time. Lexus for life. Thanks.
awesome. Perfect service every time. Lexus for life. Thanks.
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by DEALTIME2000
Verified Customer
Verified Customer
Dec 10, 2021 -
Lexus of Henderson responded
Thank you for taking the time to share your positive review of Tyler and our team! We are happy to have you as a Lexus of Henderson customer and we look forward to welcoming you back next time. Have a wonderful day!