Eleanor Carrano
Eleanor Carrano at Premier Subaru

Eleanor Carrano

Customer Service Representative

Premier Subaru

155 North Main Street
Branford, CT 06405

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5.0
37 Reviews

Dealership Experience

3 yrs, 11 mos

5.0

37 Reviews

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37 Reviews of Eleanor Carrano

November 29, 2025

Dealership Rating
Employee Rating

We had a great buying experience here with Ralph and his manager Parker. Ralph was very open to negotiations, friendly, transparent, and genuine. They were also very helpful and knowledgeable about any ques More

by John N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2025

Premier Subaru responded

Hello John. Thank you for your kind comments regarding Ralph and Parker and the team here at Premier Subaru. We appreciate your sentiments a great deal, as we do your confidence. We are here for you throughout your ownership horizon.

August 03, 2025

Dealership Rating
Employee Rating

The best trade-in amounts on the shoreline. Parker Pearlstein - sales manager - is always gracious, as are the rest of the sales team. This buying experience took all of 2.5 hours from test dri More

by Cheryl C
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 05, 2025

Premier Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 07, 2025

Dealership Rating
Employee Rating

When I inquired about a used car that was advertised online, someone from the dealership contacted me promptly. After some intense haggling (do NOT accept their first deal), we agreed on a purchase pric More

by celeste62075
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Slayton

Jul 16, 2025

Premier Subaru responded

Celeste62075, thank you so much for the positive review!

June 09, 2025

Dealership Rating
Employee Rating

The experience at Premier Subaru was first rate. The entire team was extremely courteous and professional. It kind of made the experience easier to understand and less stressful. Thank you! More

by edskivermont
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Basciano, Matt Keeney

Jul 15, 2025

Premier Subaru responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 08, 2025

Dealership Rating
Employee Rating

I was very impressed. The consultants were very thoughtful and candid throughout the process. Very likeable guys. We looked at a few cars and test-drove two. Subarus have More

by JND
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 11, 2025

Premier Subaru responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2024

Dealership Rating
Employee Rating

This is the third Subaru I have purchased in the last six years and every time they just outdo themselves. The only reason I have bought so many cars in a short amount of time is because I just love it when More

by thebean3511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2024

Premier Subaru responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

October 24, 2024

Dealership Rating
Employee Rating

Great service! I had difficulty securing credit because I recently moved to the US for work, and had no credit history, and they were able to secure me a lease. More

by Darroch.lucas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2024

Premier Subaru responded

Thank you for taking the time to leave a review for us at Premier Subaru. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2024

Dealership Rating
Employee Rating

If I could give them 10 stars, I would. The Premier staff who assisted me were all professional, kind, and helpful. They listened as I told them what I was looking for, and they did not p More

by KS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Pomerleau, Andi Vilches, Parker Pearlstein , Jake Guercia

Nov 07, 2024

Premier Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2024

Dealership Rating
Employee Rating

The choice was made easy with the info and thorough process offered in buying this car. Thank you to Jeremy et al. for the great experience. More

by Aristocats8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

Premier Subaru responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 19, 2024

Dealership Rating
Employee Rating

Great customer service and helped me get into my dream car! Phil was phenomenal!!! Lifetime powertrain warranty too! More

by millertayy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Simone , Taylor Frawley

Sep 21, 2024

Premier Subaru responded

Hi, thank you for taking the time to leave a review for us at Premier Subaru. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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