Elga Matos | Page 11

Awesome place I've bought alot of vehicles from this dealership and have them serviced there. I've never had an issue or problem . It's a great place. I've bought alot of vehicles from this dealership and have them serviced there. I've never had an issue or problem . It's a great place. More

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Great service experience Thank you Elga for the great experience! I will ask for you next time I have to service my vehicle. You are knowledgeable, fair and very friendly! Thank you Elga for the great experience! I will ask for you next time I have to service my vehicle. You are knowledgeable, fair and very friendly! Thank you! More

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Amazing So, I can in for service and Toyota never let's me down, fast service and they provide a free uber ride home and back so I can get stuff done while I So, I can in for service and Toyota never let's me down, fast service and they provide a free uber ride home and back so I can get stuff done while I wait. I also looked at new cars today and let me tell you Mark did an amazing job, let me test drive a couple vehicles to see my options and differences, which is rare in a dealership. Most dealers just want my money but today was a fantastic experience. I will be getting my brand new toyota camry there. More

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Brought car in for service. Staff friendly, work done well Great job, work done quickly and staff very helpful and friendly Uber service to and from work much appreciated I will bring car back in future Great job, work done quickly and staff very helpful and friendly Uber service to and from work much appreciated I will bring car back in future More

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Excellent service visit on 08-16-18. Excellent assistance from Elga Matos. She is always friendly and helpful. We trust her advice about our service needs. She remembers her customers and Excellent assistance from Elga Matos. She is always friendly and helpful. We trust her advice about our service needs. She remembers her customers and keeps us updated on the progress of our service. More

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Fast & friendly deal Charlie was very professional. He gave me a good deal on a new 4-runner. He got the deal done & was very efficient with not wasting my time. He wa Charlie was very professional. He gave me a good deal on a new 4-runner. He got the deal done & was very efficient with not wasting my time. He was very pleasant to talk to as he showed me around the dealership. He also helped me set up my Bluetooth for my phone. Great job & great dealership. More

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100% good thank you very much for elga matos very kind a service of exlence 100% for you elga and thank you very much y muy see you nex time thank you very much for elga matos very kind a service of exlence 100% for you elga and thank you very much y muy see you nex time More

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Excellent Service Awesome service from Elgar and David . Always professional.. whenever you need honest and great service come in and see these friendly people and know Awesome service from Elgar and David . Always professional.. whenever you need honest and great service come in and see these friendly people and know you will be treated right. More

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Efficient Friendly and efficient. The hours of operation is unbelievable. It makes service needs easily obtainable. They also have a deli inside. So grab a coke Friendly and efficient. The hours of operation is unbelievable. It makes service needs easily obtainable. They also have a deli inside. So grab a coke or coffee and wait. More

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Great sales team, good service team The sales team, especially Mr. Charlie Ubas was very kind and helpful. I was scared to go into the dealership alone but everything was easier than I e The sales team, especially Mr. Charlie Ubas was very kind and helpful. I was scared to go into the dealership alone but everything was easier than I expected. Mr. Charlie Ubas is one of the most helpful sales person at Toyota of Tampa Bay. He was very honest with his opinions of different types of models. He helped me get the best deal financially since I was purchasing my first car. Also, his schedule is very flexible and he tries to work with your schedule so you don't feel rushed or worried about rearranging your plans too much. If you want someone who will cater your needs, he is the right person to call! I'm very thankful that I purchased my first car with him because even after I came back just for a service, he still checked on me and how the car is. Very professional but also personable! 10/10 for him! Everyone else I encountered in the sales department was very welcoming, even the front desk person. I was able to see a lot of the inventory and test drive the car I was eyeing. The financial person explained everything clearly and was honest with me. However, I only gave 4 stars because I had some trouble with the service department. I brought my old car for a full interior detail and I didn't feel like it was worth the price I paid because they missed a lot of spots but when I brought it back, they were eager to fix it and the second time was really good! I'm happy that they are willing to fix their mistake when validated. one of the service crew was a bit rude to me in front of other workers and I felt humiliated but instead of being rude back to her, I told the service department manager and he was apologetic which I appreciated. But I've been a service customer for at least 7 years now and I've only encountered that one employee be rude to me. All other times, customer service is very good with exceptions of very long wait times. More

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