Eli Berrios | Page 2

⭐☆☆☆☆ I purchased a car from this dealership, and it required dent repair. I appreciate that the dealership provided a loaner car while the work was being completed. However, I was promised that the required dent repair. I appreciate that the dealership provided a loaner car while the work was being completed. However, I was promised that the repair would be completed today. Today marks the 7th day since I left my vehicle, and I have now been informed that the repair work has not even started. I was already told on the day of delivery that the repair had not yet begun, so it is very disappointing that the vehicle was held for an entire week without any progress. I understand that delays can happen, but a lack of communication and failure to honor commitments is unacceptable. After purchasing a vehicle, I expected much better service and management. Overall, this has been a very frustrating experience. More

Print

I was very pleased with the service I received at Castle Chevrolet. Everyone i dealt with, especially Elias Berrios, were friendly and helpful. Chevrolet. Everyone i dealt with, especially Elias Berrios, were friendly and helpful. More

Print

We had been looking for a car for our daughter. Castle Chevy in Villa Park and our sales rep Eli were the only dealership out of the previous 4 we had been to, where we finally felt comfortable. Castle Chevy in Villa Park and our sales rep Eli were the only dealership out of the previous 4 we had been to, where we finally felt comfortable. Eli was honest and made us feel welcome. The experience was hassle free and smooth. Thanks Eli! More

Print

I recently brought my 2019 Chevy Colorado in for service and was completed quickly and without issue. Attempted to go to a dealer closer to my home and left unsatisfied. I will drive the extra mile to this and was completed quickly and without issue. Attempted to go to a dealer closer to my home and left unsatisfied. I will drive the extra mile to this dealer for all my service needs in the future. More

Print

Eli was fast helped me out with everything I asked and made trading and buying simple. Chevy Castle of villa park thank you. made trading and buying simple. Chevy Castle of villa park thank you. More

Print

Eli was fantastic. He was very jelly, not pushy and we are happy with our purchase. He was very jelly, not pushy and we are happy with our purchase. More

Print

Great customer service. Honest, knowledgeable and efficient. First time leasing here and it went very smoothly. Honest, knowledgeable and efficient. First time leasing here and it went very smoothly. More

Print

Eli Berrios was very courteous and helpful. He along with Mike made the purchase of the vehicle stress free and and I was out the door in a couple hours with a new truck. Thank you! He along with Mike made the purchase of the vehicle stress free and and I was out the door in a couple hours with a new truck. Thank you! More

Print

Eli has gone above and beyond with my husband and I. Making jokes, breaking everything down for us, I would send everyone to him!! Making jokes, breaking everything down for us, I would send everyone to him!! More

Print

Clean. And the service department was straight to the point of the problems with my Trax And the service department was straight to the point of the problems with my Trax More

Print